why does ebay think my item is counterfeit

Ummm, you do know eBay is a e-commerce business, right? You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. I could prove I had been scammed but eBay wasn't on my side There is so much scamming going on Ebay, Sellers dont have a chance. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. Scan this QR code to download the app now. 12-30-2021 Check to see if the photos are stock photos or listed on other sites. I wanted to know what it was so I did not do it in my future listings but they did not tell me and they just keep saying come type up memo from ebay and did not give me help. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. If youre uncertain about what youll be receiving, contact the seller through eBays messaging system so that your conversation will be documented., Before you try to make a claim, first contact the seller to see if there was an honest mistake.. Message 3 of 3. Do you not understand? If you keep up with it, at least 20% of those who saw your ad-posts would try it out. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. Examples include fake, counterfeit, broken, or damaged items. Buyer Issues a Chargeback. ath Power Consulting was compensated by Aura to conduct this study. Your own words say all the items are similar in how they are made so they are all in violation. Aron Hsiao began selling on eBay in 1998 and joined the site's Trust and Safety Department in 2003, helping to resolve buyer and seller conflicts and marketplace rules violations. If you've come to terms with never owning your dream watch or designer handbag because of an egregious retail price, eBay Authenticate can make it a feasible reality. Why does eBay knowingly allow the sale of fake goods? One Reddit user learned the hard way about this scam upon discovering that the seller was actually billing a different person as part of a potential identity theft scheme [*]. Be especially cautious if youre buying a common item and the listing is significantly cheaper than other options. 6. However, there are several key benefits that alleviate the concerns associated with buying big-ticket, rare, or collectible items online. In those cases, try to buy from an established eBay seller with a long selling history and lots of positive feedback. Disputing the chargeback can take a lot of time and hassle on your behalf. You can purchase syndication rights to this story here. If a deal seems too good to be true, it probably is. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. Wow, I totally know now why my items are fake - because eBay (or whoever the heck it is) says they are without ANY evidence as to why. If the receipt does not come from a reputable dealer, like a Coach store, Nordstrom, or Bloomingdales, it may be fake. Since all of the items are professionally authenticated and in the possession of eBay at the time of your purchase, you can guarantee that the item you receive is the same item in the listing. 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An unauthorised reprint of a trading card. You can do this multiple times a day if you want. Get Exactly What You Want On eBay She got her full refund back and kept the ring! 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Ebay does what a VERO member reports; as follows: This is a VERO (Verified Rights Owner) takedown. Counterfeit products are illegal and not allowed on eBay. My paypal was recently suspended and eBay said they got a court order to do so. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. Because you may not have been aware of this policy, we're sending this notice to educate you about it and ask that you follow this policy in the future.- Listings that didn't follow this policy have been ended. To protect sellers from dishonest buyers who claim they never received their package, eBay requires a valid tracking number for each sale., But shady sellers can intentionally send a fake package to the wrong address so that they can provide a real tracking number to both the buyer and eBay.. Savvy sellers can avoid getting ensnared by selling fake goods by taking advantage of eBay Authenticate. Take These 10 Steps Now! Be cautious when purchasing items from the following list: This scam is clever because the deceit occurs offline after the eBay transaction is complete. All adult members get all the listed benefits. Buyer claims my authentic item is fake! Now what? - PurseForum Learn More:Why Scammers Want Gift Cards (and How To Avoid Gift Card Scams) , It can be very frustrating to narrowly miss out on an item you wanted. The scammer only needs to say they suspect something was wrong and most institutions will chargeback straightaway, regardless of whether they already have the item or what condition its in. In this guide, well explain how the most common eBay scams work, the warning signs to look out for, and what you can do if youve been scammed as an eBay customer. Be wary of listings that are up for sale for only a short duration, especially high-value or hard-to-get items that are heavily discounted. The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user. I don't think those brands team up on the same day to find a fake listing. Once the scammer has your money through untraceable means, they will stop communicating with you and will not send the item. Common eBay scams and how to avoid them | WeLiveSecurity If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. Why should I move on when eBay is clearly being incompetent? Identity theft and fraud protection for your finances, personal info, and devices. But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/. You could always try selling in a different market- many have had success on Facebook. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. Read every listing thoroughly to ensure that you understand exactly what youll be receiving. You just said the same exact thing that@slati_2013said. Sellers of popular and desir. But I want to clear something up here: With all the strides the company has made to protect buyers, that reputation is undeserved. Related: Change-of-Address Scam: Why Scammers Want Your Address , eBay is full of listings for legitimate high-quality items. They are absolutely not and I have the receipt as well. Get help with an item that hasn't arrived 4 min article Return an item for a refund 4 min article Ask eBay to step in and help for buyers 1 min article Check the status of your return or missing item request 2 min article Appeal eBay's decision about a return or missing item for buyers 2 min article Return shipping for buyers 2 min article Get help if you bought as a guest 3 min article Next, look at where the item was manufactured. Save up to 50% on annual plans. We don't allow counterfeit itemsor unauthorized copies to be listed on eBay. No they dont. Look out for fake returns and force them to return the item, if they return a fake, I hope you have the proof you state you have, because then you can nail them as a fraudulent buyer. Counterfeit goods are not allowed on eBay. To my dismay, they suspended my account. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? Along with photographing everything, try to record any identifying details about the item. Sadly, in the rush, you may have failed to notice that the listing only specified the box the item came in, not the item itself. After completing the sale normally, the seller will post the package with the correct address but the wrong name. If it were a Vero complaint, it would have stated that. He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. They report sellers selling authentic items while allowing others to sell fake items and even make thousands of dollars off of something as dumb as a box of McDonalds chicken nuggets. Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. Then reach out to the seller by opening up a return and requesting a refund. In fact, it is said that eBay allows you to sell official replicas and not counterfeit items. Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. This will make it do that your listing goes to the top of the search list. Counterfeit products are illegal and not allowed on eBay. Listings need to follow these guidelines: Take original photos that are large and clear, showing multiple angles and all details, Do not hide or blur logos or any parts of the item, Do not list an item if you are not certain it is authenticor if an authenticator has been unable to confirm its authenticity. Perhaps if eBay banned such sellers with a zero tolerance poli. Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. Hmm The word custom and lego makes it a fake if you have yet to figure this out. Browse eBay. This scam is a new twist on the offer of overpayment. These items may infringe on someones copyright or trademark. Track your shipment, and follow up within the shipping policy time frame. This ensures that youre using an official contact method, rather than a potentially dangerous phone number. Just ask MegaBloks. In some cases, fake customer support reps will try to get you to download software that gives them remote access to your computer. I asked they why they are and they just told be there is a discrepancy in the listing. Buyer pretended the item/ring was not as listed. Related: How To Know If Youve Received a Fake USPS Tracking Number . Next, Jamie reached out to her local post office and discovered that the package was not only delivered to the wrong address but only weighed two pounds. Why do people think eBay is sketchy? - Quora I called eBay and they said if the listing is even believed to be 99% real that 1% can still have the listing removed. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. Thank you in advance for any helpful comments! Yes it is You may have been the only person who reported the listing so wouldn't have been anywhere the top of the bots priority list to take it down. Theyll tell you to file a report with the police and then wash their hands of the matter. I have no idea what their criteria is because they will never disclose it - even to top-rated sellers who have been selling on eBay for years with NO strikes! Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. The only thing he said was for me to post the receipt in my listing to prove I bought it. Read reviews and feedback before purchasing to see if anyone has reported being scammed by the seller. It seems they are suing me in Pennsylvania, but I live in Canada, so I dont think I can even make it to the court date set ( I think in the documents it says Nov 26, but theres a lot of legal terms . For example, they may ask for cash, bank transfer, check, money order or even gift cards. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. Heres what to do if someone used your credit card number (without your card!). You can purchase syndication rights to this story here. While some legitimate designer items are made in China, do your research to determine which ones. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. They had reviewed my item and due to certain risk factors had deemed my item to be couterfeit . Received counterfeit and ebay decides to side with - The eBay Canada But is it safe? 12-30-2021 I had a listing removed the other week for violating ebay's counterfeit policy. Obviously, they do not because they are a bunch of incompetent double-crossers. During his time at Insider, Amir previously handled deals of the day coverage, and worked as a generalist writing hundreds of reviews ranging from phone cases and headphones to bed sheets and blenders, and has also covered major shopping holidays including Amazon Prime Day, Black Friday, and Cyber Monday. It infringes on someone else's copyright It's prohibited for sale on eBay This isn't an exhaustive list - you'll find all the rules about what's allowed on the site in our listing policies. Software, music, movies and other media must be original and not unauthorized copies. All rights reserved. Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them. Requests for additional fees throughout the process for shipping, gas, or other expenses.. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. Common eBay Scams: How to Spot and Avoid them - Comparitech The buyer then tried to repeat that same scam several times. If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! Ebay always takes out the fees and send the remaining money to the Bank on file. 12-30-2021 They paid straight away, and the delivery address was a . 10 Most Common eBay Scams to Look Out For - Reader's Digest 3- Don't expect fast result. The best part is that shopping on eBay Authenticate costs you zero extra dollars. Some unscrupulous fraudsters have been known to buy a product on. Learn how to spot these common eBay scams targeting both buyers and sellers, and learn how to avoid them. We had to remove your listing because it didnt follow ourCounterfeit policy. Their sandbox, their rules, you only get to play here if you follow those rules (you don't have to agree with them, but you do have to abide by them). i think someone is trying to scam me like this to. Then you go on to say that the items are not available on TMCs site. Cheaper seller scam: They say its to cover additional shipping costs, as they suddenly need it sent to a foreign country (often Nigeria, although not always). In my 8 years selling in this account, I have been warned about selling two different DVDs alleging they were boots; neither were, but I desisted. 08:58 AM. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. But as a buyer, keeping goods bought with a stolen credit card can put you at risk of losing your account or being investigated as an accomplice to the fraud. Please read the FAQ and rules before posting. eBay are only concerned with issues that affect their own profit margins. Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. Related: How To Tell if Someone Is Scamming You Online , Most eBay scams stem from fraudulent listings or misleading sellers. If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. Record any serial numbers or unique codes. Learn how your comment data is processed. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. So I get an e-mail from ebay saying two of my items are counterfeit. In order for it to work, sellers must provide proof of item delivery. Examples of counterfeit products include: Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. If you purchase something on eBay outside of eBay Authenticate and it turns out to be counterfeit, you run the risk of being stuck with that item and not getting your money back, unless you ask eBay to step in and they're able to remedy the situation. Scammers know theyll have a better chance of scamming you if they can get you on the phone. eBay UK - eBay Safety Centre: Counterfeit items Venmo is fast and easy to use. Miles Brignall. In this scam, fraudsters take advantage of eBays seller protection program. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. We're available 7 days a week. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program at no cost. For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. However, it isnt until you send the money that you realize the vehicle doesnt exist.. All such complaints from sellers are simply ignored, as profit takes precedence over reason. The selling of fake or counterfeit items is illegal. They should be able to show you a copy of their receipt or similar paperwork. Always do your research on the seller by reviewing their feedback and selling history. We do not claim, and you should not assume, that all users will have the same experiences. Be especially careful if youre linked to an eBay listing from a social post. Resolving Buying Problems | eBay The 10 Latest eBay Scams (and How To Get Your Money Back) Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. Ebay Says my items are counterfeit and won't tell me why Email us at reviews@businessinsider.com. If youre unable to resolve the issue yourself, Afterward, make sure to leave negative feedback about the seller. e-bay couldnt give two hoots for sellers as long as they are making money. I also cannot relist items that are pulled because eBay makes them disappear from my account. The bad news is that eBay scammers are always enhancing and adapting their schemes to trick you into giving up money or sensitive information. I even mentioned a receipt and they didnt care. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal.

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