specialized loan servicing login

Special Subservicing Asset Management Debt Recovery Log into InvestorWeb Contact Us Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Specialized Loan Servicing. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. After receipt of a notice of error, SLS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. All disputes must be sent to the designated address found under the Disputes tab. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Specialized Loan Servicing LLC is not affiliated with Angel Oak Home Loans LLC and does not guarantee any program or loan availability. She was empathetic and showed genuine interest!, "My agent did a great job welcoming me to SLS. Our versatile servicing team helps protect your revenue and improve performance for even the most complex portfolios. We drive innovation and develop flexible solutions with forward-thinking technology that help clients reach their goals. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. Our global footprint means we have the support to maintain robust compliance, audit, risk, and business continuity planning programs offering peace of mind to our clients and their customers. The content of any site to which you link from this summary is solely the responsibility of the provider of that web site. A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. Computershare Loan Services (CLS) is a single-source provider of mortgage services. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Please sign in to access your account. In some cases, SLS obtained foreclosure judgments and conducted foreclosure sales on borrowers homes when Regulation X would have entitled the borrowers to protection from foreclosure had SLS complied with that rule. For requests for information and notices of error regarding your account, please use the address SLS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. To Request a payoff statement for your loan. To Request a payoff statement for your loan. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Please be advised that you will no longer be subject to, or under the protection of, our privacy and security policies. Original review: Dec. 30, 2022. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. instructions how to enable JavaScript in your web browser. *We do not charge a fee, however, your financial institution or other 3, Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA), Fill out the Automatic Withdrawal Request form, then fax or mail to the address provided on the form. Customer Care Department at, 1-800-315-4757. We have serviced over 16,000 seriously delinquent loans with a value of $1.4B, with a current overall re-performing ratio of 36% and an average of 58% for residential loans over the past 4 years. Continue as a guest without having to register/sign in. To Request a payoff statement for your loan. Make a payment Online: Log into your account and select the Payoff Quote option located on the Home screen. Making a payment on yourMortgage, Home EquityLine of Credit or any otheraccount type is simple. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. creating an account at the Insurance Loss Claim Website. No endorsement has been given nor is implied. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. 1-678-459-9746 (Attention: Loss Draft Department). Common questions, curated and answered by doxo, about paying Specialized Loan Servicing bills. creating an account at the Insurance Loss Claim Website. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Choose an option below to set up Autopay: Arrange with your financial institution to have payments sent to us every month. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. Specialized Loan Servicing LLC: NMLS ID 2168 Affiliated Entities: CMC Funding, Inc: NMLS ID 41998 For licensing information, go to: www.nmlsconsumeraccess.org This year, we were awarded Freddie Mac's GOLD SHARP award for our superior servicing portfolio performance, outstanding customer service to borrowers, and positive efforts to cure delinquencies. Loss Mitigation. Specialized Loan Servicing services mortgages across the United States. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Angel Oak Home Loans LLC, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA), Angel Oak Home Loans LLC c/o Specialized Loan Servicing. Payments are free with a linked bank account. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. New York Customers: The online messaging feature is not available. Our trusted experts have decades of experience anticipating situations before they become problems, and preparing solutions before they become necessary. We are one of the highest-rated mortgage servicers in the US and work within government regulations and investor requirements to produce exceptional results. Global ratingagencies affirm this with continued accolades on our breadth of experience, use of industry-leading technology & servicing platforms, robust call center monitoring, strong internal controls, enterprise risk management, and proficiency in servicing HELOCs and many other asset classes. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. Computershare Loan Services (CLS) is a single-source provider of mortgage services. ", I want to compliment my agent on her professionalism and sincerity. Customer Care Department at, 1-800-315-4757. For residents of New York City: Please be advised that language access services may be available to you by contacting our Customer Care number. Loan Servicing Info for GMFS Mortgage. LenderLive Network, LLC: NMLS ID 1607 SLS will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA). Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. LenderLive Network, LLC: NMLS ID 1607 Please try again later. Contact us . Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? To ensure prompt and accurate processing of your payment, please include Our trusted experts have decades of experienceanticipating situations before they become problems, and preparing solutions before they become necessary. If you have any questions or need assistance, please reach out to our Copyright 2023 Select Portfolio Servicing, Inc. All rights As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. Brokers Have the ability to see all their originated loans, monitor the loan aging and loan life-cycle. Login UPLOAD DOCUMENTS FREQUENTLY ASKED QUESTIONS JOIN OUR TEAM A A A Toll Free: 1-800-258-8602 Welcome, SPS customers. We're an active RMBS market participant that supports various reporting requirements, advancing structures and product types including Non-QM, Jumbo Prime, 2nd liens, HELOCs, and RPLs. We accept calls from relay services on behalf of hearing-impaired borrowers. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. Please visit www.SLS.net to create or manage your account. As part of the home ownership process, you are required to maintain insurance to protect your home. Logos and other trademarks within this site are the property of their respective owners. Our dedicated relationship managers engage with clients often even daily to ensure alignment to their objectives. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-866-392-1860 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. We measure probability of default, anticipate recidivism, and apply borrower contact strategies that get results. Specialized Loan Servicing LLC: NMLS ID 2168 Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Eligible borrowers may set up automatic electronic payments made directly from their existing bank account. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. Have the ability to see their entire loan portfolio, including multiple lender accounts, all under a single portal user login. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site or by calling 1-800-315-4757. To Request a payoff statement for your loan. All rights reserved. Online: Log into your account and select the Payoff Quote option located on the Home screen. What types of Specialized Loan Servicing payments does doxo process? As you will be entering a website hosted by another party, we encourage you to read and evaluate the privacy and security policies of the site you are entering. Read more about our success on our news page. Specialized Loan Servicing LLC: NMLS 2168 SN Servicing Corporation specializes in seriously delinquent loans (more than 90 days past due), including HUD/FHA loans. After receipt of a notice of error, Angel Oak will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. Payments can be set up on a weekly, biweekly, semimonthly, or monthly frequency. Online: Log into your account and select the Payoff Quote option located on the Home screen. Pay your Specialized Loan Servicing bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. Here are somecommonly used forms tomanage your mortgage account. Affiliated Entities: content or accuracy. 85%. All users have access to reporting and the ability to export and output data to PDF, MS Excel, and CSV file formats. A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. What payment methods does Specialized Loan Servicing accept? A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. 1-678-459-9746 (Attention: Loss Draft Department). P.O. Our multi-faceted Cooperative team helps strengthen your business with priority access to our curated selection of preferred partners. Online: Log into your account and select the Payoff Quote option located on the Home screen. Fax to: CMC Funding, Inc 1-720-241-7537 Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. For requests for information and notices of error regarding your account, please use the address SLS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. Customer Third Party If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. The Bureaus investigation found that since January 2014, SLS violated the Real Estate Settlement Procedures Act (RESPA), its implementing regulation, Regulation X, and the Consumer Financial Protection Act of 2010 (CFPA) by taking prohibited foreclosure actions against mortgage borrowers who were entitled to protection from foreclosure, and by failing to send or to timely send evaluation notices to mortgage borrowers who were entitled to them. Industry ratings and approvals reflect our commitment to servicing excellence and customer care that helps protect clients portfolios. These websites are provided solely for your convenience. Special Subservicing Asset Management Debt Recovery Log into InvestorWeb Contact Us Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States You have exceeded the number of attempts. And we do it all on a global scale. To Request a payoff statement for your loan. SPS in not responsible for any content on this page or any third party content that may be accessed via this page. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. We accept calls from relay services on behalf of hearing-impaired borrowers. Mortgage FAQs your loan number and property address on the check/money order. Welcome to the SLS Customer Portal This portal provides its users with real-time access to account information, in a secure and user friendly interface. To update your preferences go to your profile page. Want more success in today's market? I searched for reviews on Specialized Loan Servicing (SLS) and found many people shared horrible and similar experience with SLS on this website. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. A request for information or notice of error does not prevent Angel Oak from initiating foreclosure if proper grounds exist under the mortgage documents. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). Please sign in to access your account. Borrowers will see increased account service capabilities with the new partnership. Box 636005 Littleton, CO 80163-6005 Phone . To view all available payment methods, please click here. creating an account at the Insurance Loss Claim Website. Lenders Have the ability to see their entire loan portfolio, including multiple lender accounts,all under a single portal user login. Being recognized as best in our peer group is the result of bringing together the industry's best talent to protect client revenue and improve performancefor even the most complex prime and default servicing portfolios. ", instructions how to enable JavaScript in your web browser. Please note that if the amount of your required loan payment changes, you are responsible for For licensing information, go to:www.nmlsconsumeraccess.org All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. Please try again. GMFS Customer Service offers online account servicing to make payments, register for auto draft, view payment history & statements, etc. Pay with your Visa, MasterCard, or Discover debit card, with Apple Pay, or with your bank account. and / or Password. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services 1996 - 2023 Computershare Limited. Box 636005 Littleton, CO 80163-6005. . No endorsement has been given nor is implied. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and You, your carrier, or agent can upload your latest insurance information. Thats just one reason banks, credit unions, IMBs and FinTechs choose, and stay with, us. We accept calls from relay services on behalf of hearing-impaired borrowers. Have you recently receiveda welcome packet from us?Set up your account. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-855-262-4737. Computershare Limited 1996 - 2023. 1996 - 2023 Computershare Limited. Lenders . Borrowers . That's how we deliver timely and helpful advice, better business insights, and essential industry projections. Computershare Limited 1996 - 2023. For requests for information and notices of error regarding your account, please use the address Angel Oak has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. CMC Funding, Inc: NMLS ID 41998 Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Here are some helpful videos about common mortgage related topics. SLS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). Do you want to view informational videos regarding the servicing of your mortgage? Customer Care Department at, 1-866-392-1860. NEW USER SIGN UP MAKE A PAYMENT Cancel If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. Our reputation for tightly managed processes, air-tight compliance, and multiple security checkpoints is unmatched. You entered an incorrect Username Where can I find it? For licensing information, go to:www.nmlsconsumeraccess.org, "My SLS representative was professional, confident and kind. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). He did not rush me off the phone or cut me off; and his answers to my questions showed he took the time to actually listen. The security and privacy policies of the third-party may be different than those of SLS. SLS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). https://gmfsmortgage.servicingloans.com 1-866-392-1860. To view all available payment methods, please click here. GMFS Mortgage Loan Recast Info and Application. ServiceHomeLoan.com allows you to access your mortgage account to make payments, schedule automatic payments, access your annual tax information, manage escrow and more. All programs may not be available. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. This statement does not apply if SLS is servicing your residential mortgage loan. Submit docket information for any ongoing administrative adjudication process, or request information related to the docket or the function of the CFPBs administrative law judge (ALJ). Case Number: 3:2023cv00855: Filed: February 24, 2023: Court: US District Court for the Northern District of California: Presiding Judge: Trina L Thompson . Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. Until that license is approved, this site is not authorized by the New York State Department of Financial Services. Have you recently received a welcome packet from us? Whether you choose to utilize your brand or ours, we treat your customers as if they are our own, acting as an extension of your brand through digital, print, call center and IVR communication. New York Customers: The online messaging feature is not available. That's how we deliver timely and helpful advice, better business insights, and essential industry projections. Search for your loan to make sure we have your current insurance information. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Online: Log into your account and select the Payoff Quote option located on the Home screen. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-866-392-1860. Did you receive a welcome packet from us? If you have any questions or need assistance, please reach out to our By clicking the continue button, you will leave our website and be redirected to a third-party web site. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. All rights reserved. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. Please visit www.SLS.net to create or manage your account. At Angel Oak Home Loans LLC, we want you to feeltaken care of. Although loan servicing companies are allowed to pass on charges from third-parties to consumers when these third-parties provide services to borrowers, they are prohibited from inflating these costs in order to pocket a profit. Restrictions and conditions may apply. or whether any other transaction fees may apply.

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