how to prepare for an interview with kaiser permanente

When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. The staff wanted to start double-booking patient time slots. To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. It is essential to keep a healthy work/life balance to prevent burnout in any career and your interviewer at Kaiser Permanente wants to hear that you have the ability to do this. Interview questions and answer examples and any other content may be used else where on the site. Well done! While there was no injury, I was required to report the fall to our safety team and I did so immediately. You never know what might come up when youre away from home. Healthcare is not a place for gimmicks because health is precious and irreplaceable. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. Discuss the reasons why will you be great at this job. I love working with like-minded people who set challenging goals for themselves. My documentation is strong, as well. New hires were appreciative of learning one on one. I would provide quality care by being proactive to their needs and responsive to their requests while also involving their caregivers or loved ones in their care plan. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. ", "I am a great problem solver because I know that it is a process that requires me to think rationally and not allow my feelings and judgments from looking at the facts. Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. It sounds like you handled this matter with utmost urgency and great customer care. ", "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. This process helped make our project a success in the end. At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. I also dislike when the morale of the lab is low. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. Consider the skills and qualities that help you successfully face problems on the job and be sure to reiterate them to your interviewer. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. In the end, we awarded those with perfect attendance a $600 bonus. Talk to the interviewer about how you can maintain that appropriate balance for yourself. The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory if hired at Kaiser Permanente. When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". ", "From a young age, I was raised around a farm and animals are a huge part of my life. I also receive emails from different pharmacy pages with interesting articles.". I know what I want to be done and how I want it done, so it's often easier to do it myself. I did some volunteering in the past at a local hospital and worked on a slower-paced administrative wing and also in a fast-paced environment in the kitchen, and I didn't dislike or struggle with either. I consider myself to be a strong relationship builder and take pride in my people skills. "My customer service skills with my patients are definitely one of my strengths. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. This is an impactful example that you can make even stronger by more thoroughly explaining what you considered when working to diffuse the situation. In asking this question, your interviewer would like to know if you can adequately handle being the bearer of bad news. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. I even created and shared a few templates in Word to help get organized. I took the role of delegating all of the high-priority work among my team and constant lines of communication were the key to success. I have a full understanding that different cultures and beliefs can bring a team to its full potential because no stones are left unturned when new ideas are being thought of. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. ", "I'm very interested in clinical research. They want to know that your passions align well with what Kaiser Permanente is offering. If you want to make an impact with your answer, research as much as you can on this position with Kaiser Permanente to refer to the immediate needs of the department. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. I make sure the on hands are right for the computer to order what's on auto order. We had a lot of concerns with patients not showing up for appointments when expected. Mi cuenta. Talk about the importance of a diverse team and give examples of a time where you thrived in this type of environment. Nice! A woman came in and handed me the money for her items and gas, and I handed her back the change. I was confident she had only given me a twenty, but I had put the money immediately in the drawer; the store was super busy, and we didn't have surveillance cameras, so instead of pausing to count the drawer, I took her word and handed her the difference. Is this something junior staff can be involved in? Interview questions at Kaiser Permanente Scenarios. What strength do you bring to your job? How would you handle a difficult situation in your job? How do you Tell me about yourself, why are you a good fit for the company, tell me more about your work experience, what is good Job related This helps the interviewer evaluate how quickly you could assimilate into the team and how your approach to work would fit with the team. I enjoy hiking, reading by the lake, bicycling, and visiting local state parks. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. ", "Early in my career, I was working a night shift with minimal staffing on our unit. In a positive tone, discuss how you made the situation work! ", "In my current position, I was part of a team that was tasked with evaluating and improving our patient discharge procedures from our unit. People feel pretty comfortable with me and often open up about what theyre going through or share their personal lives with me. ", "I am happy with what I do as a pharmacy tech. I also made sure to teach that best practice to all new hires. I continue to work on this on a daily basis. This organization includes my scheduling, paperwork, and more. ", "As a certified pharmacy tech, I have to continue learning. Throughout Kaiser Permanente's 75-year history, the organization's commitment to diversity and inclusion has helped them in its overall mission. If I were to be offered this position, I would look forward to bringing these services to this area as well. I'm not easily overwhelmed or flustered, so I took a step back and tried to determine why I was feeling stressed, and I realized it was because the expectations of the role were unclear. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. I tried to always keep a positive attitude and remain flexible, knowing that being short-staffed was a stress to everyone, so I was willing to do what was necessary to keep the team moving together. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. As we met for brainstorming and solution ideas, we realized that our new process decisions would affect many other departments. We told her we were going to order it and it was supposed to be there that day. Also, when solving any problem, it is important to be able to identify as many possible solutions as possible in case one of them might not work out. Consider sharing how patients react to the way you communicate. If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. I discussed with hospital credentialing and became the first PA proctor in our Heath system. I listen, mirror, validate, and empathize. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. Any hiring authority should feel comfortable putting you in front of their valued customer base. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. "When I was in college, I worked at a fast food restaurant, so naturally, there was a lot of interaction with the public. "While I was in school, I worked at a fast food restaurant, which was very fast-paced. The interviewer would like to dig deeper into your true areas of interest when it comes to your larger career goals. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. The other tools that I would need would be those that I already possess, like communication skills, compassion and empathy, a positive attitude, and a desire to truly serve others. Some patients need a lot of attention; some want less, and some need boundaries. "As a recent high school graduate, I'm looking to find an entry-level administrative role to establish myself within at Kaiser Permanente. ", "I have worked with diverse groups of people most of my career, including my time in college. Share your strengths as a problem solver, and the ability that you would come up with innovative solutions on the job at Kaiser Permanente. The presentation went well, and we got an A, and I think having a positive attitude, committing to our responsibilities, communicating, and collaborating all helped us overcome this challenge. This sounds like a very collaborative workplace. Find a local agent. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. By consistently rejuvenating in this way, I can give even more energy when I am at work. I was tasked with spearheading a task force. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. ", "I believe I am a great problem solver because I am sure to gather as many facts as possible in any given situation. "I definitely consider myself a compassionate person. I would send meetings recaps and follow-ups to each team member throughout the project. I am a people person and build relationships with my coworkers and patients alike. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. I take the time to get to know my coworkers and what makes them tick internally to ensure that we work better together. ", "I dislike when there's work politics. Your answer shows the interviewer that you can work well with almost anyone. These 8 tips can help you prepare for a safe and healthy summer trip. Together, we serve approximately 800,000 Kaiser Permanente members in Maryland, Virginia, and the District of Columbia at 35 area medical centers, plus several community hospitals and skilled nursing facilities. "I have previously completed a background check to be a volunteer, so I have no problem completing another as a condition of employment with Kaiser Permanente. In the early morning hours, I was tending to a patient that was still wide awake and we ended up conversing for some time. ", "This is a great question. My idea was to talk to users of EHR systems at all levels. Learning fast is a wonderful way to serve your customers and help your new team to be a strong as possible. I would strive to get to know each patient as an individual, respect their values, beliefs and preferences, build a relationship of trust, and promote their best interests. In that case, I would treat them with kindness and respect, and once they demonstrated those unwanted behaviors, I would have an honest conversation with them one on one about the situation to help them better understand my feelings, where I was coming from, and solutions on how to resolve the conflict. He took my feedback well, and shortly after, we had a volunteer meeting to go over all the details, and we were given a point of contact for all questions in the future. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". Our date tracking prior to 2019 was not accurately kept. I would need to be trained in the new procedures. Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. You also made sure to take action so that this did not happen again. I hope to involve them in various Kaiser community volunteering opportunities.". Your interviewer will be looking to hear that you have done your research on Kaiser Permanente and that you'll thrive in their workplace culture. I know that in healthcare, it's critical to ensure accuracy, so that patient records are maintained properly. ", "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. ", "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. This ensures that you give the right amount of information and detail to create a compelling and memorable answer. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. Working in a very stressful and draining job, I also ensure that I take time to refresh and reset myself during long days on the job. It seems you would be a wonderful teammate to have around. I will receive an email with the related information any time there is a major headline about the healthcare industry. In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. I was hired to work the cash register, but more shifts than not, I would come in, and we would be very short-staffed. I grew up in a fairly homogeneous town in Montana. I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. ", "A bit about me - I love to travel, read, and conduct research. I would keep myself organized by utilizing an electronic calendar and OneNote to keep my tasks and priorities highlighted. Unfortunately, the sales have shut down. Your work history sounds strong, and it seems as though you are very loyal to your work. We wanted to create a resolution with this person. We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. Would it ensure efficient workflows or more timely responses to other departments? Chemotherapy is a very controlled substance, and the pharmacist needs to have the proper paperwork in place to release the drug. ", "I work good with minimum supervision, but I also enjoy working with a team. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. By initiating an open conversation with this person, we were able to uncover his need. Human beings all grow up in different manners and under different philosophies. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. Planes de salud de Kaiser Permanente en el pas: Kaiser Foundation Health Plan, Inc., en el Norte y Sur de California y Hawi Kaiser I have met Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. If it were a situation where the person was being rude or disrespectful, that might be a little different. He quickly changed his behavior and attitude, and you could really tell a difference in our team's productivity, collaboration, and morale. I make sure to practice empathy. It was important for me to communicate in a professional and respectful way and through active listening and frequent check-ins. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. In a Wednesday press release Geisinger and Kaiser said the newly formed Risant Health would expand Take a few minutes to tell the interviewer a few things about yourself. Last, I adapt to the individual. We had in services to help us prepare. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. If possible, also try to mention which programs or software you are experienced in when it comes to ordering or doing inventory. I enjoy working as part of a diverse team because it has two-way value; you can expand your experiences and skillset by learning from others, and you can also contribute your knowledge and experiences to others on the team. I was nervous that I was not using the proper equipment during high-exposure risk procedures. Strong communication skills are required to be an active leader. ", "I believe in volunteering in the community where you live. If they want help, Ill help any way I can. The patient was angry and threatened to leave AMA. List several ways that you receive your industry knowledge and stay on top of trends. I'm able to effectively communicate by asking questions if I don't understand something or need clarification and also by recapping what I do know or have completed so that everyone is on the same page about the work that has been done. Discuss how you can thrive in this role, even during the most stressful times. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. Ensure that your answer does not include a factor that would make you appear unfit for the job that you are interviewing for and reiterate how you effectively handle this stressor in your work. ", "Before my Attending arrived, there was an emergent TIPS procedure from the ICU who was unstable. I'm happy to answer any questions you have. When working with an organization the size of Kaiser Permanente, working as part of a team is a necessity in any position. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. First, I work in a system, and I respect that. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. I would also need a technologist to assist me who could adjust to my easy procedural style.". Vaginal douches. I am very fortunate to be where I am at today, and I think it is vital that people lend their time and efforts to help those that are less fortunate. I am a competitive individual and enjoy keeping fit. I would be open and honest in my conversation with them, ensuring I was being clear and to the point and not adding confusion with unnecessary details or fillers.

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