- 7. Mai 2023
- Posted by:
- Category: Allgemein
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. When I finally talked to a manager, Ephraim Torres, he said no one told him what happened. There is currently an increased risk to customers safety in this location. Date of experience: March 14 . Click here to get notifications about new complaints of IberoStar. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. I love their hotels however, I don't appreciate being defrauded. File a Complaint. Due to the condition of the room, my family and I had to spend the night in the main lobby; of which, the front desk said they never saw us and no manager was called. Information: +34 900 839 221 Reservations: +1 305 774 9225 Email: contactcenter.us@iberostar.com Monday to Friday (09:00 to 21:00) (GMT+01:00) Saturday (Closed on Sundays and bank holidays) (10:00 to 18:00) OTHER PHONES: Mr. Torres is a snake. Claim it and get a lot of features. Visitors start their day with a rich buffet breakfast. Extra bed upon request. All personal information you provide is encrypted and secure. The prices and benefits shown to us by Danny Vasquez and Vitaly Fergyn don't exist. We will respond to your email in less than 24 hours. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Your contribution should be yours. This hotel was meant to be a 4 star hotel however we were extremely disappointed with our experience and the customer service that we suffered. It was much nicer, had good AC and all the above-mentioned options. Nevertheless I would dispute the hotel's position that the cleaners were not in the area fiercely, as the noise from my fall alerted 2 members of the cleaning staff that miraculously appeared out of nowhere within seconds. Copyright 1994- However ComplaintsBoard has detected that: Dear Iberostar, Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. This time I got much better room in the newer part of the hotel and it was pretty comfortable., You can't get closer to the center. I also want my money back for these false birthday decorations. : +380933952524, 47/49 Poltavsky Shlyakh 61052 Kharkov Ukraine Tel. EVEN Hotel Sarasota - Lakewood Ranch. : +3800509071212, 205, Gorodotska Str.79015 LvivUkraineTel050 327 4665e-mail: upslviv@lviv.farlep.net, 7-B Kazantseva Street, office 26 87500 Mariupol Ukraine Tel. Not really in the center, but good food and coffee shop close. At this point, I want my money back. If you would like to continue with our optimal website experience, you don't need to make any changes. We do not charge any booking fees for making reservations directly with us. The app constantly changes language when you get logged out. Located close to shopping and dining at The Battery and Cumberland Mall, find balance with a healthy meal at EVEN Kitchen & Bar or unwind by spending time at a ball game with friends. 18K or resort credits with Iberostar. Overwhelming. No one takes responsibility for their mistakes with this company, it is not run very professionally at all. A promotional code can only be applied to the accommodation and board part of your booking. IberoStar is concealing their identity using a paid service on a publicly accessible database for domain names, creating legitimacy concerns and reducing user trust. Reenergize with a morning workout in our state-of-the-art fitness studio or at an evening concert at one of many local venues. : +380933482278 E-mail: aerobus_rv@ukr.net, 3, Nezavisimosti sq. Each review score is between 1 and 10. I wanted my reservation to be upheld and to get the room I reserved. Regret working here. The number of extra beds and cribs allowed depends on the option you choose. You can only leave a review within 28 days after check-out. 8, Olesya Gonchara Street . Metalurgiv Prospekt 40, Kryvyi Rih, 50027, Ukraine She assisted my family 2 years ago when my mother had forgotten her heart medication. Preferential rates in our hotels, golf courses and spa, exclusive areas in the hotels and a multitude of la carte services. On arrival we checked into our hotel room to find that the room dirty and felt like a sauna, 81 degrees and humid. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We found clear and detailed contact information for IberoStar. They're also applicable regardless of the comment's tone. Get anywhere in New York City you want to go with our great location and easy access to Manhattan, Central Park and Times Square via the nearby metro as we're an easy 2 block walking distance from the Queensboro Plaza Subway Station. Our prime downtown location is near the Space Needle and other popular destinations, such as Pike Place Market. After their trip, guests tell us about their stay. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. Reikartz Aurora Kryvyi Rih accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Thanks! I left a picture of double charge. Save up to 40% off on all of our hotels. Visit . She is the contract person for Iberostar and never once will return my calls or emails. Michel is awful! Good Buffet breakfast. It has more than 100 four- and five-star located in the most popular vacation destinations in Europe, Africa and America. Calls from mobiles will be higher. : +380512594485(9) Tel. Infrequent/Mild Sexual Content and Nudity. Iberostar The Club Rating Overall satisfaction rating Address: Phoenix, Arizona, United States, 85038-9352 Phone: +1 (425) 396-4478 0 0 +1 (855) 423-2582 0 0 018006816904 0 0 +1 (080) 091-4409 0 0 +0 (800) 666-0482 0 0 080-078-178 0 0 900-868-573 0 0 +0 (800) 048-8556 0 0 +1 (305) 629-7241 0 0 Web: iberostartheclub.com We find this rather disappointing and perplexing for a 5 star hotel . To get complimentary coffee and water daily in room, I tried to cancel my membership due to COVID and they refusedcovid is a real issue that will affect travel and nobody could have predicted. You can get 10% off the total cost of your booking. This helps to ensure you have the optimal experience. As someone who frequently goes to Cancun, I was really stunned at how low the quality really was. Service Alert due to Situation in Ukraine More; Close. Between our in-room fitness equipment and our signature sleep experience, you'll find balance while visiting our hotel. The Reikartz Aurora Kryvyi Rih welcomes guests with a spacious, elegant lobby, leading to comfortably furnished, air-conditioned rooms. Please enter a valid email address. Just a block away from Grand Central Station and a short walk from Bryant Park, adding location to our list of overall conveniences. Iberostar the Club Scam 6 years ago Save We purchased the silver membership in 2015. Dear Iberostar, Cute and clean rooms. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I could only assume that Iberostar is using methanol in their alcohol. Iberostar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. This review was chosen algorithmically as the most valued customer feedback. Reikartz Aurora Kryvyi Rih has been welcoming Booking.com guests since May 10, 2011, Top Location: Highly rated by recent guests (9.3). At the Iberostar Group we want to talk and, above all, listen to everyone who has something to say. Special thank you for people who make our vacation so special:Viviana and Yunior-evening buffet ;Mariajose-breakfasr buffet ;Adonis , Francesca and Grisy-front desk. We were supposed to be staying (4 adults, 4 children) for a week-long vacation (saturday - saturday), but less than 24 hours into our stay, my husband was given something in either his drink or the food he consumed that almost killed him. Keep moving at our 24/7 fitness studio with state-of-the-art equipment before heading out on the town with our free shuttle service to Eppley Airfield (OMA) and other popular downtown Omaha locations. On top I was CHARGED 2 TIMES before I left REALLY! How can I modify or cancel my Booking made with Iberostar? You can change your country and language settings in the future by using the selector at the top of the page. The hotel we stayed in was a disgrace! Ideally, we'd publish every review we get, positive and negative. Breakfast wasn't bad, either!, It was a great place for my driver. These conditions can be seen on the information page of the campaign or offer relating to the code (for example, code expiry dates and the hotels to which the code can be applied). Swimming pool included in the price, good buffet breakfast, probably one of the best quality hotels in Krivyi Rih. In the home of the University of Michigan Wolverines, our central location is perfect for enjoying this great college town, with easy access to walking, biking, and even kayaking to keep moving your way. As a result of the strategic alliance we signed in 2022 with IHG Hotels & Resorts, one of the world's leading hotel companies, in the coming months, we will retire our Horizons program and introduce IHG One Rewards. What is a promotional code and what is it for? We also havent been able to book a trip through the app as it gets an error about date/time format when you click on the book room button. Sign up now to get access to the EXCLUSIVE BLACK FRIDAY PRE-SALE. The doctor arrived at approximately 09:50am of the same day but no member of staff had made any enquiries in the intervening period. Share your photos and videos with others to prove the truth of your words. Office 6 18002 Cherkassy Ukraine Tel. Horrible management. Keep moving your way at EVEN Hotels with in-room fitness equipment. house keeper nicole stole bathing suit from suite. Horrific team. between the dailer and the core collection system. 2022 - 20238 . At Iberostar, we answer all of your questions, concerns or suggestions. . If not, then I will seek legal action to try and terminate my contract. Additional sorting options might be available (by type of traveler, by score, etc). Underpaid. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Iberostar responds to your questions Here at Iberostar we respond to all your questions, queries and suggestions. Discount For Residents Of The Balearic Islands, Discount For Residents Of The Canary Islands. Also, I found it annoying that I had to pay for upgraded rooms at the new resort because that was the only thing available, was only going there because of the horrible conditions at your other resort. language, whether its just a rating or contains comments as well, etc.). Are you a resident of the Canary Islands? BLACK FRIDAY is here! Fine, nothing to complain. Relax and restore moments at our tranquil resort-style pool or get a sweat in at our state-of-the art fitness studio, open 24/7. There is no swim up pool bar in the main pool, no pool side service, no room service. Feel refreshed with a spa-inspired shower after a day at the beach or on the golf course. Vacation at your fingertips: Exclusive App only promos & last-minute sales Plan your trips to Club Destinations Easily manage and review your account and beneficiary information Chat with the Star Prestige team through in-app messaging Discover the immense Iberostar Hotels & Resorts Collection across the globe Set your room preference on your profile for the sleep of your dreams Reserve and browse the menus of our on-property restaurants Perfect your stay by ordering in-room dining, spa and golf reservations and more. We found clear and detailed contact information for IberoStar. This experience ruined my birthday vacation. We went to the room to find it was also 81 degrees and steamy. See 8,314 traveller reviews, 9,465 candid photos, and great deals for Iberostar Selection Cancun, ranked #70 of 274 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. The manager assigned to me is Suzanne Rodgers and she has been lacking in all areas of customer ratification. We have vacationed there year after year for 15 years. Not to worry! As we continue to monitor what's possible and adapt as necessary, we've made changes to our loyalty programme to help you enjoy your benefits longer. Iberostar kept the other half I paid and forfeited all my benefits and kept my money! I also want my money back for these false birthday decorations. Even in the horror time of war , you will always be welcomed with smile in the lobby of Aurora hotel in Krivoy Rog. Standard network rates apply. They were straight up lies.The prices are better on Travelocity. Cute and clean rooms. As a result, only 9% of 81 complaints are resolved. We have been given three hugely different prices for the same room on the same dates. Metalurgiv Prospekt 40, Kryvyi Rih, 50027, Ukraine. 40000 Sumy Ukraine Tel. Apply for a Bass Pro, LLC Club Customer Service Outfitter job in Islamorada, FL. This is my second HORRIBLE experience with your company. I explained to them that my son has asthma and his symptoms gets worst with the heat, we received no sympathy or urgency. You can pay a little more for the services they offer in the membership and it will never equal what you pay for the membership itself. Your exclusive travel and lifestyle benefits are within your reach. This time I got much better room in the newer part of the hotel and it was pretty comfortable. : +380504450800, 24, Faleevskaya Street, office 8 54001 Nikolaev Ukraine Tel. All cribs and extra beds are subject to availability. I hope that peace will return to Ukraine soon and meanwhile I send my best wishes and deep gratitude to the good people who stands in the Aurora front. : +380503422966 Tel./Fax: +380563753037 E-mail: depo@vega.com.ua, 18A, Lenina Avenue 68600 Izmail Ukraine Tel./Fax: +380484161251 Mob. Cons Everything Was this review helpful? The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. Helpful staff. Its not a vacation timeshare ! A unique and special recognition that travelers like you deserve. I was promised up to 50% off room rates even though the contract stated that 25% was the minimum. Meals can be enjoyed by candlelight in the classic-style restaurant with fresh flowers. If you would like to learn more about how we use cookies or change your settings, you can use the link at the bottom of any page at any time. There is a legal obligation for any hotel to immediately record and investigate incidents of this nature especially where guests are involved, but I can assure you that no accident report was completed or investigation made at the time. cannot be applied to the complementary product. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We have also vacationed at other Iberostar resorts in other countries.In November 2016 my husband and purchased a membership to "The Club" at the Iberostar Playa Pariso Maya. If you have any doubts, queries or press enquiries, we are pleased to help you. Two days later my wife arrived and checked in. Write to us at prensa@iberostar.com, or call us at +34 971 077 000. Charges may apply. Following examination by the hotel's he felt that there was sufficient evidence of a more serious injury to warrant a hospital visit to carry out a radiographic examination and consultation with an orthopaedic surgeon. Kiev 20A, Molodogvardeyskaya street 03151 Kiev Ukraine Tel. Saturday (Closed on Sundays and bank holidays) (10:00 to 18:00), Coming Soon: Punta Cana, Dominican Republic, Iberostar Heritage Grand Mencey, Tenerife, Iberostar Selection Andaluca Playa, Cdiz, Iberostar Selection Bavaro , Coming Soon: Punta Cana, Iberostar Selection Lanzarote Park, Lanzarote, Iberostar Selection Llaut Palma, Mallorca, Iberostar Selection Marbella Coral Beach, Malaga, Iberostar Selection Playa de Muro Village, Mallorca, Iberostar Selection Rose Hall Suites, Coming Soon: Montego Bay. : +380955629573 Mob. Save up to 40% off on all of our hotels. Were located within walking distance to the Mayo Clinic and other shopping and dining venues. We always work to improve the user experience:- Bug fixes and performance improvements.
