huntercombe hospital maidenhead

contact the editor here. Bonnie refused to tell her mother what had happened. And I don't think I'm the only one. 0000033836 00000 n She describes returning to Huntercombe, where she worked on the psychiatric intensive ward, as a real full-circle moment. She went in when she was just turning 14. This service is regulated by the Care Quality Commission. It was heartbreaking. From what I saw, most people ended up leaving Huntercombe worse than when they arrived.. 0000022308 00000 n Alice Sweeting was in the Maidenhead unit between 2020 and 2021. Then, in November 2018, she was sectioned under the mental health act and sent to Kennet, the eating disorders ward at Huntercombe. As a subscriber, you are shown 80% less display advertising when reading our articles. Huntercombe Hospital Maidenhead was placed in special measures by the CQC in February and is now rated as requiring improvement. Amber Rehman, 18, has been diagnosed with post-traumatic stress disorder - contributed to by her time in a hospital in Maidenhead in Berkshire run by The Huntercombe Group. "This closure is testament to the strength and tenacity of the children and their families who have suffered in these places.". It found some rooms were "hot and unpleasant" and some ward spaces were too small to accommodate the number of people being cared for in them. Finally, a nurse explained that the injuries had been caused by Bonnie headbanging, leaving Julie really shocked and upset. What happens is that not only do they tell you no one will believe you, they can make all kinds of other threats as well. trailer <<696EBCE7E3184A3FB78C3D28D8149D8D>]/Prev 1053251/XRefStm 1690>> startxref 0 %%EOF 222 0 obj <>stream %PDF-1.4 % Free on-site parking is available to family and friends of all our residents, and we actively encourage you to visit. 7 Langone Medical Center, Child Study Center, New York University, New York, NY, USA. The waiting time for psychology and family therapy was six weeks and there were "too few" specialists employed at the hospital. Adventure Princess! More than 50 former Huntercombe patients have spoken to Sky News as part of a joint investigation with The Independent. Her family made a formal complaint to the hospital in April 2020. And then when the restraint got too much they'd come in, pull your trousers down and IM [injection medication] you.". Dr Rosena Allin Khan, Labours mental health spokesperson, told The Independent that the government must commit to tackling sexual incidents within inpatient units. there are some services which we cant rate, while some might be under appeal from the provider. You can find out more about archived services and how you can use the information on our page about searching for the history of care services. Over a four-month period 'Sally' - who wants to remain anonymous - was restrained more than 200 times, and again an urgent audit was called for over the use of restraint. Comments have been closed on this article. The data lays bare for the first time the horrific scale of sexual incidents reported at Taplow Manor, though concerns have previously been raised in relation to Huntercombe hospitals, which are now run by Active Care Group and were formerly managed by the Huntercombe Group. Expert psychological support is being provided to individual patients and staff on the ward. Nikki challenged the methods used to treat Amber, but says she wasn't listened to. This raises questions about the culture within these settings, that the figures are so high., Have you been affected by this story? We have our own Ofsted registered school on site so our young people can continue with their studies while receiving treatment, as long as they are well enough to attend. I saw a child kneeing herself in the face. "It's like whatyou read about asylums and workhouses, and it was horrendous. . Please refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in, Investigation: Shocking figures reveal thousands of sexual incidents in the countrys 209 childrens mental health units since 2019. "Listening to the evidence around Mia's death and how she managed to take her own life within such a supposedly secure unit was disgusting," Tori said. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. Updated 25 August 2022 Taplow Manor, previous known as Huntercombe Hospital Maidenhead, is a specialist child and adolescent mental health inpatient service (CAMHS). Girls would self-harm and there would be blood up the walls from where theyd hit their heads, she recalls. Ofsted Registered Independent Special School. All patients are encouraged to attend school during term time where education is provided to pupils from Key Stage 3 through . Taplow Manor hospital, in Maidenhead, was threatened with closure by the NHS safety watchdog, the Care Quality Commission, only last week if it failed to make improvements following a damning report. Following The Independents reports, the government launched an independent rapid review, though this has been criticised for focusing only on the data held on mental health services rather than taking a more comprehensive approach. the service is performing exceptionally well. She was admitted after trying to take her own life, but says "it was awful" and being there made things worse. Id scratch my legs or arms until the skin came off or bang my head until I almost knocked myself out.. A scandal-hit childrens mental health hospital will close months after an investigation by The Independent uncovered claims of poor care and systemic abuse. the service is performing exceptionally well. Your information helps us decide when, where and what to inspect. 'Jane', who wishes to remain anonymous,went into the Maidenhead unit for a month in 2018 when she was 14 for treatment for low-level self-harming and autism. There was this huge culture of blaming patients, and very Victorian [views], like [we were] fallen women These girls are mad. And not only that, but it must be your fault, because youre mad, so youre sexually unboundaried. 0000080763 00000 n Taplow Manor is a specialist child and adolescent mental health inpatient service managed by Active Care Group. They also allege that an ungloved hand was thrust into her mouth during one restraint. The Huntercombe Group, now part of Active Care Group, ran the unit as well as other hospitals. 0000018536 00000 n The return of heroin chic is a cynical betrayal of young A problem shared by mother-of-four and GP Clare Bailey: I'm Rest easy! "We, as parents, were reassured by staff that this was standard practice, although we have subsequently learned that restraint should only ever be used as a last resort, not as a routine procedure. Our model of care is clinically led and has been put together by our doctors, nurses, psychologists, therapists, social worker and other experts in this field. Patients told us blood on the walls after episodes of head-banging wasn't cleaned up properly, which they found to be "triggering". In a statement, Huntercombe Young People Ltd said: "We recognise that significant change was needed at our Maidenhead hospital and we have recently brought in a new leadership team to roll out an urgent action plan. 0000069040 00000 n It felt as though she had died, and there was this thing that looked like my daughter sitting across from me, but I had no relationship with her. The provider of this service changed. Were surrounded by wonderful greenery and encourage outdoor activities like gardening and sports where appropriate. Huntercombe Young People Ltd took over the site in March 2021, after the previous provider of the hospital was rated inadequate and was put under special measures. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed since then and it is now rated as requiring improvement. The following ratings are from our focussed inspections, Huntercombe Hospital - Maidenhead We offer culinary schools to allow for the learning of new life whilst skills, that will with independent living in later life. Another patient, who wanted to remain anonymous, and who was in the Maidenhead unit between 2018 and 2019, told Sky News she is now unable to live independently. From company updates to stress relieving tips and mental health management, and even podcasts were always releasing industry leading content. This service was archived on 5 March 2021, Archived services are ones which are no longer part of a provider's registration with CQC. Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. hb```@9e!0!I$}.y +DFP 4 C8d3H|```Ad4%1)yv " @ayV[N0. Please report any comments that break our rules. Day trips and other outings are always pre-planned and we like to travel in style with our own minibus allowing for safe travel. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Sky News is also aware of a claim of rape by a former patient who alleges another patient attacked them at one of Huntercombe's units. Situated in Maidenhead, we specialise in supporting young people with severe or complex mental health conditions who need intensive inpatient treatment. Though it is a private hospital, many of its young patients (aged 12-18 with severe or complex mental health conditions) come via NHS referrals. After The Independent revealed accusations of patients being heavily restrained, force-fed and facing systemic abuse, the NHS stopped sending patients to the hospital. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. She believes this is due to the trauma of her experiences. The statement added: Patients have been informed of the decision as have senior members of staff. Follow BBC South on Facebook, Twitter, or Instagram. She wants to see accountability and believes that the more than 50 affected families are "just the tip of the iceberg". There's no need for the service to take further action. 2 Academic Unit of Psychology, Developmental Brain-Behaviour Laboratory, University of Southampton, Southampton, UK; Huntercombe Hospital Maidenhead, Maidenhead, UK. Four years on, she remains visibly distressed by her experience. Huntercombe (No 12) Limited. 0000011256 00000 n Situated in Maidenhead, we specialise in supporting young people with severe or complex mental health conditions who need intensive inpatient treatment. The hospital was required to make improvements but was shut down, with an inquest later finding it failed to carry out frequent observations in response to Mia's threats to take her life. Sky News has now seen multiple independent reviews of patient care corroborating accounts of poor practice, and we've gathered testimonies from more than 20 former patients who were in units run by The Huntercombe Group over a 10-year period. Taplow Manor was threatened with closure by health watchdog, the Care Quality Commission, last week if it failed to make improvements following a damning report. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. the service is performing well and meeting our expectations. The car park is located in front and to the side of the hospital. I try to think I did help some of the patients, but I still think I was part of something really bad, and that makes me feel responsible, Steph says. Mental health hospital facing teen mistreatment claims to shut after Sky News investigation, Taplow Manor is set to close by the end of May, Amber Rehman blames the care she received for the deterioration in her mental health condition, Amber has detailed a catalogue of failings in her care, Patients of mental health units tell their story. By then she was desperate to die andmade several attempts on my life. She returned to Huntercombe for a nine month stay, where she repeatedly try to take her own life. The report concludes the use of restraint was coercive in its frequency of use and lack of consideration of ways to reduce its use.. Conditions we support, but are not limited to: Taplow Manor is one of the UKs largest providers of specialist mental health care for children and adolescents. 19/11/2020, 03/12/2020 0000068264 00000 n A Gannett Company. 0000000016 00000 n By now, Bonnie was being restrained twice a day, every day. The incident led to an outcry from former patients who started a petition to seek the hospitals closure. 0000034103 00000 n The Huntercombe Hospital Maidenhead The Huntercombe Hospital Maidenhead -Ratings and reviews Contents Contents. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. See new profile We are carrying out a review of quality at Huntercombe Hospital - Maidenhead. Mental health hospital placed in special measures, Serious crash near Heathrow shuts M25 - live updates, Council reveals exciting Windsor events for Coronation, In the Dock: Drug and drink drivers latest in court, Changes to popular Bracknell restaurant, pub conversion progress in plans submitted, Why time on your own can sometimes be good for you, Bracknell and Wokingham road closures during the coronation weekend, More than 20,000 Russians dead in Bakhmut, US says, Dua Lipa and Penlope Cruz arrive on the Met Gala red carpet, France May Day protests leave dozens of police injured. 0000080497 00000 n Yet she quickly became alarmed by what she describes as a profound lack of care, resulting in the death of a patient earlier this year, the full details of which cannot yet be disclosed. Her eyes were swollen shut, and she had a black eye. Please fill out the form below and our services team will respond quickly and efficiently to your enquiry. Published: 22:44 BST, 2 November 2022 | Updated: 22:44 BST, 2 November 2022. "There'd be two people - two grown adults laying across your leg, one on either arm and someone on your head holding your head in place, and that's five adults to one kid," she says. A month before the report into Amber's care was published we discovered similar criticisms raisedover the care of another patient. Our sincere condolences go to all those affected.. This website and associated newspapers adhere to the Independent Press Standards Organisation's It was deeply painful., Neve Smith (pictured), a 20-year-old biomedical student at Southampton University, was admitted to Kennet ward in August 2015, aged 13. But what we will be seeing is the tip of the iceberg.. Maidenhead, the service isn't performing as well as it should and we have told the service how it must improve. I started hurting myself.". It said Amber's care had involved an "over-reliance on physical intervention and medication". The care I receive helps me to be better every single day. Finally, in March 2019, she was transferred to theElysium Brighton & Hove Clinic. The hospital had already been rated inadequate by the Care Quality Commission and placed in special measures in February 2021. Active Care Group, which runs the hospital, confirmed it would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its service untenable. The patient herself told us she self-harmed in a way that left the wall covered in blood. "Every single day I was getting bruises all over my body. 0000295425 00000 n Pioneering Care 24/7 Support Award-Winning Service Child and adolescent mental health care services. They started struggling to fit it, [but] would carry on anyway; sort of punching the back of my nose. When patients tried to get help from the nurses station, they were ignored. In response to the complaints made in the more than 20 testimonies we have gathered from former patients or their families about the care received at Huntercombe units she said: Two months after the takeover a patient at the Maidenhead unit - now called Taplow Manor - died. Neve was discharged from the hospital, where she was being treated for an eating disorder, but didn't have enough support. Want to bookmark your favourite articles and stories to read or reference later? So, I am not even going to try. So stafffed Bonnie twice daily through a nasogastric tube. 0000068194 00000 n Huntercombe Lane South, HuntercombeHospital Maidenheadisregisteredtoprovidethefollowingregulatedactivities; assessmentormedicaltreatmentforpersonsdetainedundertheMental HealthAct1983 diagnosticandscreeningprocedures treatmentofdisease, disorderorinjury. We have a dedicated team ready to assist you with whatever you need. A mental health hospital for young people must still make improvements in several areas, inspectors have said. The following year, the NHS and the Royal College of Psychiatrists set up a group to tackle the problem. I remember one lovely female staff member actually crying, saying: I dont know how to help you. . Your genorosity, care and your skill have helped me get my life back. 0000050752 00000 n We are committed to providing caring, supportive, recovery-focused treatment to young people with mental health conditions. Inspectors found areas "not fit for purpose; they found dried blood stains on the walls;and said young people appeared drowsy and sedated". Amber is now supported by her parents and her sister Zahra at the family home. See old profile. 0000108229 00000 n The catalogue of concerns and the criticism of Huntercombe is something which Tori Titheridge finds deeply disturbing. You are all awesome people. Atthetimeoftheinspectiontherewasnoregisteredmanager. It provides specialist mental health services for adolescents and young people from 12 to 25 years of age and is registered to treat young people who are detained under the Mental Health Act 1983. Relatives said they had to call wards several times before staff answered the phone and long waits were recorded for some therapies. I've got a 1 ot 1 each day, and all the staff are really nice and kind. It provides specialist mental health services for adolescents and young people from 12 to 18 years of age. A staff member working at the hospital was jailed for grooming and sexual assault of patients shortly after. Archived services are ones which are no longer part of a provider's registration with CQC. 17 February 2021, We often carry out focussed inspections on individual services. In 2020, the Care Quality Commission warned that sexual incidents are commonplace on mental health wards. Since The Independents investigations, the CQC has rated both Active Care Groups Stafford-based hospital Ivetsey Bank and Taplow Manor inadequate. Taplow Manor School is a registered Independent Special School. NHS England paid Huntercombe almost 190m in the years since 2015. It's very, very serious". The details remain raw and it's clear what an enormous emotional toll her time at the Huntercombe unit has taken on the entire family. And it's care which the NHS is paying millions for every year. I'd fall asleep sometimes. The postcode to use for the Sat-Nav is SL6 0PQ. She was brutally restrained and was allowed to self-harm, including significant episodes of cutting. Her daughter Mia was 17 years old when she took her own life in March 2017 at Huntercombe's Norwich unit. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. What's emerged are disturbing themes about the treatment of patients: the overuse of restraint and medication; poor observation levels which left youngsters at increased risk of self-harm; and an environment where they felt they wouldn't get better. Danae's father, Dave Rackliff, told Sky News: "As a parent of a child who has suffered from the abuses of Huntercombe, now Active Care Group, the closure of Taplow Manor is a step in the right direction for mental health care in this country. She looked like shed been in a fight. Were here to talk to you about any care needs you may require. During that time, we can reveal the CQC gave permission for 29 young people to be admitted. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. ", The CQC said: "Active Care Group is subject to close and ongoing monitoring. Huntercombe Young People Ltd said it was rolling out an "urgent action" plan with a new management team. The alleged failings at Taplow Manor in Berkshire, then run by The Huntercombe Group, put young people at risk, according to former workers. Figures obtained from the NHS show that Huntercombe's Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to England's child and adolescent. But the teenagers also spoke of the trauma caused by their experiences, and how they felt the units were not places where they would get better. I dont blame the staff, there simply werent enough of them and they werent well trained. 0000001376 00000 n They asked lots of questions about Bonnie, and it was a huge relief.. Under the terms of our contract with the NHS, we are then no longer able to guarantee we have the required resources to deliver CAMHs services. They held weekly reviews of her case, but she declined to attend the meetings after being ridiculed at one. No rating/under appeal/rating suspended Those who've agreed for their names and photos to be used form a striking collection of young faces who needed help. And police are investigating the death of a patient at the hospital as well as an allegation of a child rape involving staff. I cannot live independently.". Police are investigating the death of a young girl at The Huntercombe Maidenhead mental health hospital in February. Overall: Inadequate. 0000012561 00000 n She also claims that patients on high observation levels, because they were at risk of self-harm, were left to go to their rooms alone. She told The Independent: Lessons could and should have been learnt from the complaints and patient experiences of Huntercombe CAMHS hospitals dating from 10 years ago. Fly the flag in style: JO ELVIN's got red, white and blue Coronation style covered. 0000107855 00000 n Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. She stayed for more than two years. 6 Huntercombe Hospital Maidenhead, Maidenhead, UK. She is one of a large group of teenagers, most of who don't know each other, Sky News has spoken to as part of an investigation with The Independent. More than 50 former Huntercombe patients have spoken to Sky News as part of a joint investigation with The Independent. When we spoke with Amber, her mother Nikki went upstairs. She recalled one female staff member crying because she didn't know how to help her. The BBC is not responsible for the content of external sites. We draw on a wide range of evidence to help inform how we treat and support every young person we care for. 0000107933 00000 n Inspectors said though the team had improved morale and the hospital was "cleaner and brighter", staff training was inconsistent and some felt they were not "adequately supported" in their roles. Huntercombe Group During unprecedented times like these, it is more important than ever that we show our appreciation to the people who continue to care for the young people in our services despite the ongoing pandemic. Where we find issues we have taken, and continue to take, decisive action. The DHSC was approached, but would not comment specifically on sexual incident allegations. Months later, a tragic incident resulted in the death of a young girl on the ward. Huntercombe Hospital, Huntercombe Lane South,Maidenhead, is a specialist child and adolescentmental healthinpatient service, including psychiatric intensive care units for young people. Danae says staff who were meant to be watching to keep her from harming herself would sometimes fall asleep. Youngsters told inspectors they did not feel safe at the Maidenhead unit and felt it should be shut down. You can find out more about archived services and how you can use the information on our page about, Caring for people whose rights are restricted under the Mental Health Act.

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