bridgecrest financial

I had 2 significant losses in august. DriveTime offers 10,000+ vehicles nationwide, no haggle pricing, online financing approval and down payment in less than two minutes, and hundreds of customer experience guides in dealership to help you find and finance the right car. Shannon Bradley covers auto loans for NerdWallet. Just answer a few questions to get personalized results from our lending partners. We encourage you to review the privacy policy and Through its subsidiary, SilverRock, Bridgecrest also sells ancillary products, including vehicle service contracts and guaranteed auto protection, and provides first- and third-party claims administration. So how do we make money? Shannon Bradley covers auto loans for NerdWallet. When I called bridgecrest the rep Tara informed me that I would need to cancel my auto payment and wait for my payment to be past due. BBB File Opened: 2/13/2020. 7300 E Hampton Ave Ste 100, Mesa, AZ 85209-3324. The information provided on this site is not legal advice, does not constitute a lawyer referral service, and no attorney-client or confidential relationship is or will be formed by use of the site. The email came a week later and because my payment was now due they declined the change. By clicking Continue, you will be taken to a third-party Web site which is not affiliated with LightStream. Looking for more information? If you owe more than your car is worth, you might be tempted to roll the negative equity into a new loan with a longer term, but this is a costly way to lower your car payment. This is a costly solution because your lease payments will include all the negative equity. Grow your business. Prior to joining in 2015, Dan worked at Ernst & Young advising clients in capital markets transactions. Scott Worthington, current EVP of Operations for DriveTime, will assume the role of CEO for DriveTime. Or Call 800-967-8526. 2023 Mercedes-Benz Financial Services USA LLC. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. If you can't afford your car payments, you can give the vehicle back to your car loan lender. BBB is here to help. Rather moving the payment to the end, I have todo all those extra steps. Bridgecrest provides a world-class customer service experience to over 200,000 customers throughout the duration of their loan. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. You can click the Return to LightStream.com button now to return to the previous page or you can use the Back Find top employees, contact details and business statistics at RocketReach. In some states, lenders must wait until borrowers have missed 3-4 consecutivedue dates before authorizing a repo; however like all lenders . When I finally got my hours back and started catching up on payments along with my bills and house payments and amongst other things they still didnt care! Find company research, competitor information, contact details & financial data for Bridgecrest of Mesa, AZ. Bridgecrest | 2,151 followers on LinkedIn. International Association of Better Business Bureaus. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. 3. Many of your favorite MBFS features can also be found on Mercedes me. It could save you the extra costs and fees of a repossession, which the creditor can add to the deficiency balance you might owe later. I am tremendously grateful to Don for his work in getting us here and want to thank him for all his contributions. Our car affordability calculator can help you figure the maximum car payment and loan amount your budget can handle. Car leases typically have lower payments, because you're paying to drive the car . Get the latest business insights from Dun & Bradstreet. Please know, we take feedback of this nature seriously, as it allows us to improve our service. Bridgecrest is abusive. To resolve this issue, I have contacted Bridgecrest numerous times requesting for a possible renegotiation of contract, its short, to reduce up to 3000.00 off total vehicle. I explained the situation and she went ahead cancelled my auto pay while I was talking to her. BBB Business Profiles may not be reproduced for sales or promotional purposes. . Business Incorporated: He most recently served as the head of all retail operations, including marketing, inventory, retail sales, and real estate. Ms. Jessica Alltop, Senior Collections Manager, Ms. Denisse Nolasea Sandoval, Social Media Specialist, Ms. Lacey Mueller, Customer Service Representative, Ms. Camille Richardson, Customer Relations Manager, Mr. Walid Makarem, Customer Relations Manager, Ms. Jessica Micaletti, Customer Relations Specialist. It will apply the proceeds of the sale to your car loan balance, after reimbursing itself for the costs of sale and certain fees. Bridgecrest Trinity details with 216 reviews, phone number, location on map. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I will not ever do business with such a cold hearted company. Payoff Phone Numbers. This is absolutely the worst company to go through! Through its related dealership group, DriveTime, Bridgecrest provides over $2 billion in auto loan financing annually and has financed over $22 billion in vehicle purchases over the past 15 years. 60 minutes featuring the brightest minds on Wall Street, taking you through the most important hour of the trading day. Through its related dealership group, DriveTime, Bridgecrest provides over $2 billion in auto loan financing annually and has financed over $22 billion in vehicle purchases over the past 15 years. Here is a list of our partners and here's how we make money. After being a NerdWallet reader for many years, Shannon welcomed the opportunity to become a NerdWallet writer and help more people with financial decision-making. reserved. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Truist, LightStream, In general, Bridgecrest may begin the repossession process after missed payments, depending on how delinquent they are and other factors outlined in the contract and state laws regulating such transactions. Bridgecrest payments made quick and easy! 2023TruistFinancial Corporation. Or it could be that your credit has improved since you bought your car, so you could now qualify for a lower rate and payment. Here is a list of our partners. Download the app to view statements, make payments and more. Truist Financial Corporation. If you love your car, replacing it might seem like an extreme measure. Very bad business. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. All of this available on Bridgecrest.com! A payment reduction or deferral simply delays payment of what you owe rather than reducing it. It owns and operates more than 10 inspection and reconditioning centers and over 100 dealerships at various locations, including Atlanta, Dallas, Las V, This profile is powered by Birdeye. What do you need help with? But just because you surrender the car doesn't mean that the creditor has forgiven the debt or that it has to. AND THEN ITS THE CUSTOMER. FAQs About Your Loan. {{ userNotificationState.getAlertCount('bell') }}. Even if the creditor won't cut you a break on the deficiency balance, surrendering the car might still be the best thing you could do under the circumstances. Pay your Bridgecrest bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Get debt relief now. Conditions and limitations apply. I have a year and a few months remaining, my value for my vehicle is $2,000.00. can help you figure the maximum car payment and loan amount your budget can handle. You can also visit a store or visit one of their offices to complete the payoff process. You opened an account with Bridgecrest Financial. If you still want to surrender the car, you can try to work something out with the creditor, like negotiating a reduction or waiver of the loan balance as a condition of returning the car. She spent the next 30-plus years as a writer and content manager in the financial services industry, creating educational content that covered a wide range of personal and business financial topics. This business is in an industry that may require professional licensing, bonding or registration. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. My father and my mother in law and was traveling back and forth from NC to NJ. The lender may allow "forbearance," which is an agreed-upon period of time when you can skip or make reduced payments. DriveTime is redefining what it means to purchase and finance a used car. I purchased a vehicle from Drivetime in Houston TX. Truist Financial Corporation. My car registration needs to be renewed in two weeks and I will probably miss the deadline due to how poorly run Bridgecrest is. Need to file a complaint? If you're on the verge of missing a car loan payment, talk to your lender right away. All rights Mary Leigh and Scott will both join the DriveTime and Bridgecrest boards of directors. This business is in an industry that may require professional licensing, bonding or registration. The intent of a lease isnt that you will ever own the car, although there are ways you can. If you take a long loan to keep payments affordable, youre likely to find yourself. Application Processing Every time LightStream funds a loan for a customer, we plant a tree. Mercedes me. One of the best Financial Services, Finance business at 7300 E Hampton Ave #101, Mesa AZ, 85209 United States. If the payment is a pinch today, when the car is new, imagine writing the same check four years from now. So, carefully weigh your options, and the pros and cons of each, before you take action. For security purposes (yours and ours), you need to enable javascript in order to sign in. Member FDIC and Equal Housing Lender. We pride ourselves on our ability to offer customers . Bridgecrest also strives to become an advocate and partner for each customer along their . We make it easy to manage your account online, find convenient payment options, and get assistance when you need it. If you need immediate assistance, it's always best to call our Customer Service at 800-967-8526. Keep your vehicle finances on the road to success with Bridgecrest. At least 17% of approved applicants applying for the lowest rate qualified for the lowest rate available based on data from 01/01/2023 to 03/31/2023. Your options may include refinancing your current vehicle, replacing it with a less expensive one or asking your lender for payment relief. We try to respond to all messages within 24-48 hours. Beat local competitors. Customer Reviews are not used in the calculation of BBB Rating. Bridgecrest Acceptance Corp. Bridgecrest Acceptance Corporation offers financial services. We are sorry they have become dissatisfied with Bridgecrest and truly apologize for any frustration or inconvenience the situation described may have caused. Get more reviews from your customers with Birdeye. While attending college to earn a journalism degree, Shannon completed an internship that led not to the newsroom, but to a bank marketing department. Login to your Bridgecrest account, see payment options, and get in touch with us. I've made all my payments but still not a single Manger has called me nor has this problem been resolved. The intent of a lease isnt that you will ever own the car, although there are ways you can buy your leased car if you choose to at some point. When evaluating offers, please review the financial institutions Terms and Conditions. Trading in a car when you owe money on it, A payment reduction or deferral simply delays payment of what you owe rather than reducing it. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. They told me they are just reading the information they are getting and they can not help people who pay on time. Through its related dealership group, DriveTime, Bridgecrest provides over $2 . But just because you surrender the car doesn't mean that the creditor has forgiven the debt or that it has to. Business Hours (Eastern time) LightStream is not responsible for and does not The worst of the worst in customer service. This information may be different than what you see when you visit a financial institution, service provider or specific products site. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. You might also want to consider selling the car yourself. My kids are going back to school and I just needed one payment moved to the the end of my loan. I have paid my payments over the limit and through auto draft without fail. That I had 48hrs to verify and e-sign the document. Please refresh the page and try again, By clicking "Find a Lawyer", you agree to the Martindale-Nolo. ***** ** ****** ************, I paid off my loan on July 2022 and they released the title of the vehicle 9 months later they started to call me trying to collect a balance for 280 dlls I already sold the car, and they continue to call me and threatening me to send me to collections worse company.. never buy a car from CARVANA there are much better *******. (business & personal). Get the latest info on rates and monthly payments, We offer a better rate than anyone on unsecured loans, Answers to the most common questions about loans. Through its subsidiary, SilverRock, Bridgecrest also sells ancillary products, including vehicle service contracts and guaranteed auto protection, and provides first- and third-party claims administration. Bridgecrest also provides servicing for auto loans originated and held by others and, in total, serves nearly 700,000 active customers in the U.S. across a $9.7+ billion serviced portfolio. I am horrified that a company that claims to care about customers does not and was incredibly rude and non compassionate. Monday - Friday: 10 a.m. to 6 p.m. Use our refinance calculator to compare offers with your current loan and see how much you may be able to lower your car payment. Our partners compensate us. Thank you. Also Drivetime advertises you choose your loan plan, however that was the only option I had. Rates without AutoPay are 0.50% points higher. In fact, you could end up paying more interest over the life of the loan, as well as extra payments at the end of your loan. Bridgecrest, part of the DriveTime family, is a licensed third-party servicer focused on servicing auto loans for DriveTime and other affiliated finance companies. Do Not Sell or Share My Personal Information. provided by LightStream,a division of Truist Bank, During the pandemic I got my hours cut at my job to 1-2 days a week. All financial products, shopping products and services are presented without warranty. So just to let you know my payment is only a week late because of my pay date at $9 a day on a single income $63 dollars a week. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Truist Financial Corporation. If you need a lower car payment, here are four possible options. As we look to the future, I am excited to see where the next generation of leadership takes these companies as we continue our focus on innovation within financial services and automotive retail.". Bridgecrest Acceptance serves customers in the United States. You can also trade in your existing vehicle for a leased one. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. To sell your car, call your current lender to get the payoff amount on your loan. Shame on you Bridgecrest. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. While you have options for lowering your payment after financing a car, the best time to lock in a payment you can afford is before signing a loan or lease agreement. No call back ever! Do not purchase a vehicle through them they are accompanied I send you to their in-house mechanics their power trans warranty is bullshit they just put a lien against your vehicle the deductible of $100 they do not honor and the first 30 days I went to them eight times with regards to it overheating when going through bumblebee pass which is a 15% grade every time I took it to mechanic and they repaired something it was added to my bottom line so what vehicle was $18,000 of Volkswagen Jetta end up costing me $36,000 with $8,000 in hitting fees so a total of $44,000 because I allotted for drive Time to finance this vehicle and in the first 30 days I had mechanical failure and I had to come out of pocket to full amount do not buy from this fraudulent company they should be out of business, I have been a stellar customer. The privacy policy, level of security or accessibility standards may differ from ours. bridgecrest credit company llc 7300 e hampton ave, mesa, az 85209; sfn-6000024 active; 2/12/2016 12/31/2023; budco financial services llc When my payment is past due, than I can call them back and apply for an extension. 5233 customer reviews of Bridgecrest. About the author: Shannon Bradley covers auto loans for NerdWallet. Lead Writer | Personal finance, car buying, loans. Rate is quoted with AutoPay discount. I have made 33 payments on time and I asked for one thing. Find your B2B customer within minutes using affordable, accurate contact data from Datanyze. Hence, if you need the official payoff mailing address for . About Bridgecrest: Bridgecrest is a leading digital financial services provider headquartered in Tempe, Arizona. NerdWallet strives to keep its information accurate and up to date. The Finance Side of Things. We believe everyone should be able to make financial decisions with confidence. Mercedes-Benz Financial Services Welcome to the driver's seat. Banking and lending products and services are Bridgecrest Acceptance Corporation offers financial services. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Download the app to view endorse, guarantee or monitor content, availability, viewpoints, partners, advertisers, products or services that are offered or expressed BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Never ever do business with them! The economy and markets are "under surveillance". Bridgecrest is abusive, charge abusive interest and put consumers on a loop in a way they either never finish payment their car or they pay at least five times more. provided by LightStream,a division of Truist Bank, They will not forward my information to Paul Kaplan office who handles loans servicing. Our world and enconomy is inflated right now, I have been through a pandemic with this loan, there should be no reason for a Buisness to be price gauging as such and not being opened to adjusting and correcting their wrongness to the Consumer who keeps their Buisness going. Search over 700 The incompetence and mismanagement throughout Bridgecrest is absolutely stunning. Truist, LightStream, Financial Data. Lienholder Titling Address Also used for Insurance Loss Payee. Please reference the Terms of Use and the Supplemental Terms for specific information related to your state. Get the latest business insights from Dun & Bradstreet. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. You may qualify for a lower interest rate especially with a record of on-time payments and be able to extend your loan term or both, enabling you to reduce your monthly payment. Customer service would not waive the fee. Bridgecrest is a Financial Services, Debt Collection, and Loan Servicing company located in Mesa, Arizona with $25.00 Million in revenue and 551 employees. million verified professionals across 35 million companies. So much for being proactive. That debt will be rolled into your new car payments, plus interest. Not go through. Bridgecrest prides itself on the ability to offer customers simple and convenient solutions to managing their account and ultimately helping them succeed on their path to vehicle ownership. To ensure our customers concern is properly addressed, we encourage them to remain in contact with our *************************** directly at ************. You have to be in bad debt to request. Here's a list of some of the top trending technologies and APIs used by Bridgecrest. Bridgecrest Profile and History. View Payment Options. 169 were here. 33 minutes on hold someone picks up the phone I hear talking and then hangs up. You opened a credit card / loan / mortgage with . doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. She spent more than 30 years in banking as a writer of financial education content. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Every time LightStream funds a loan for a customer, we plant a tree. Be prepared and research your cars trade-in value through online guides so you know if the dealers offer is fair. (If you're giving the car back under the assumption that the creditor will write the loan off, think again!) 1332 Diversity-Breach of Fiduciary Duty: Jury Demanded By: None Sign up for a free account. Login to your Bridgecrest account, see payment options, and get in touch with us. Bridgecrest also accepts payments through online accounts, debit . 2023TruistFinancial Corporation. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Pre-qualified offers are not binding. Make a Payment or Ask Questions About Your Loan. Pre-qualified offers are not binding. About Bridgecrest: Bridgecrest is a leading digital financial services provider headquartered in Tempe, Arizona. They wouldnt do a thing to help me with my payments they put me in default status and threaten to have my car towed from my house numerous times for it!! Bridgecrest headquarters are located in PO Box 53087, Phoenix, Arizona, 85072, United States, Bridgecrests main industries are: Banking, Finance, Bridgecrest appears in search results as Bridgecrest, BRIDGECREST ACCEPTANCE Corp, Bridgecrest Credit Company LLC, Web Hypertext Application Technology Working Group, Get Free Access to Bridgecrest Contacts Info. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. Drivetime in exchanged works directly with a Bank called Bridgecrest, who provides financing and of course provides terms and contracts. These people are ruthless and careless and dont worry or care about helping anybody!!!!!! Banking and lending products and services are The attorney listings on this site are paid attorney advertising. However, that's a better option than, If the payment is a pinch today, when the car is new, imagine writing the same check four years from now. Ernie Garcia, II, Chairman stated, "Don has helped our organization transition from legacy leadership, solidified our core businesses, and prepared the companies for the next generation of leaders. Their friendly representatives are here to help you in any way they can. About Bridgecrest: Bridgecrest is a leading digital financial services provider headquartered in Tempe, Arizona. She spent more than 30 years in banking as a writer of financial education content. We offer a better rate than anyone on unsecured Loans. All of this available on Bridgecrest.com! and the LightStream logoare service marks of 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Jun 3, 2022 Jun 3, 2022 The Bridgecrest Financial payoff address is PO Box 53087, Phoenix AZ 85072. Well guide you through the process. Most will be willing to work with you, especially if you're experiencing a temporary financial setback. Third-party loan servicing company specializing in auto loans for both DriveTime and other affiliate Many of your favorite MBFS features can also be found on This influences which products we write about and where and how the product appears on a page. Learn more about Birdeye, How to use video chat for customer service in 2021. statements, make payments and more. Scott has been with DriveTime for 13 years. Manage your MBFS account on the Mercedes me app. Mary Leigh joined the companies in 2018 after an extended career with Wells Fargo, where she specialized in arranging capital markets and lending solutions for consumer finance companies. Maybe youre having difficulty making your car payment because of a temporary financial setback. Your goal is to get enough from, to cover what you owe. Monday - Friday: 9:30 a.m. to 7 p.m. & Saturday: Noon to 4 p.m. We are creating . In some states, the information on this website may be considered a lawyer referral service. Owners who claim this profile can update information, boost SEO, and more. Thank you for bringing this matter to our attention. AutoPay discount is only available prior to loan funding. If youre upside-down on your current car you owe more than it's worth you may be able to roll the negative equity into your lease. 7300 E Hampton Ave #101, #101, Mesa, AZ 85209 United States, Based in Gilbert, Ariz., DriveTime is an integrated car sales and financing company that offers credit solutions, and vehicles and customer services. Lorem ipsum dolor sit amet consectetur adipisicing elit. Subject to credit approval. PO Box 53087, Phoenix, Arizona, 85072, United States, Assistant Director, Training & Development, Assistant Director, Workforce Planning & Dialer, Senior Assistant Director, Strategy & Analytics, Customer Innovation Transformation, Bridgecrest & Silverrock Head, Executive Vice President - Loan Servicing, Assistant Director, Performance Analytics, Senior Director, Loss Mitigation & Vendor Management. Bridgecrest is apparently so poorly-run and understaffed that they didn't do anything despite me calling them numerous times and asking for them to send me the title that I rightfully own. Current DriveTime CEO, Don Reese, will continue to serve as a Strategic Advisor and will continue as a director on the DriveTime and Bridgecrest boards of directors. Even though extending your loan term to lower your payment may seem appealing, be aware it will also increase the amount of interest you pay over the life of the loan.

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