bluefly return address

Never buy on bluefly ever again! When a gift is returned, store credit will be issued to the Gift recipients Bluefly account. Enter your registered Bluefly account's email address and click RESET MY PASSWORD. It is almost 2 month as Bluefly received my return and didnt send my refund. Over 2.8 million positive reviews on eBay. I don't know what to do! If you use our pre-paid return label, allow 5 to 10 business days shipping time. Curbside delivery does not include set up or assembly of items, nor removal of packaging materials. Bluefly Return Policy | Bluefly Refund Policy | Bluefly Exchange Policy Opinions are ours. Date of ordering: October, 5th Two months have passed and they haven't exchanged the desk nor refunded my payment. Thanks again. Please ensure you keep your tracking information. I have not received the product and I wont be able to receive the product. It's still in the original packaging and has the tags on it. If an RMA is not provided with your refund delays can take up to 2 weeks. Your better of shopping elsewhere! Bought a couple pairs of pajamas and Bluefly sent the wrong size. Customer service is our #1 priority and if you have an issue with us, all you have to do is reach out and we would be more than happy to work with you. We will process your return within 10 business days of receipt. I will never shop with them again. Order was place in early December, but nothing ever arrived. I was informed that I could pay the postage myself, but I would still be charged the $20 fee for restocking. Be advised that all returns have a 7 day shipping window from the day the RMA is assigned. Per the consumer rights and consumer protection law -it is Bluefly's responsibility to ensure I receive the goods I paid for. Awful experience. 2023 Bluefly Leaving customers and their staff high and dry. I'm worried now. Most orders ship within 24-48 business hours,however shipping may take longer during the holidays. You've been warned. In the event that the Gift recipient does not have a Bluefly account, one will be created by Bluefly upon receipt of the return. Your shipment confirmation will indicate when an item ships with its tracking information. If you need the order to arrive sooner, expedited shipping is available at checkout. Bluefly - Remote Work From Home Jobs & Careers | FlexJobs Obviously they are not willing to issue credit back for return. Bought my daughter a pair of earrings from Blue Fly this year and paid for expedited shipping so they would arrive by Christmas. I received the wrong order, returned it, they gave me a partial refund for having opened the package and then they ignored my messages. Occasionally, I've had a return processed more quickly though. 1998-2020 BLUEFLY.COM OR ITS AFFILIATES ALL RIGHTS RESERVED. Mods: i don't know where to put this, but please move it if necessary. and Hawaii*. it does not state under details for several of your designer handbags? There is a chance that you will receive different RMAs and shipping labels for multiple items within one order. The complaint has been investigated and resolved to the customers satisfaction. However, I found that they have an automated system so that they cannot change the address or cancel the order. I have now opened a case with PayPal but stay far away from them! I'm so sad right now. It may not display this or other websites correctly. I seriously regret ever arriving on this site. Contact Customer Service who will need to issue a new return label. And no one from Bluefly contacted me about he issue. The item was returned to Bluefly.com using the prepaid **** return label Bluefly.com provided me with, *****, on 06/21/22. 7,051. As well as postage. Fraudulent. Thinking I had misread the information, I contacted their customer service department, asking for clarification. The delay in being refunded my money is not acceptable. It is now January and I have no idea where my bag is. Please be aware the standard freight service is curbside which means, your item(s) will be delivered onto the curb at the end of your driveway. Additionally we recommend that you check out our reviews on BizRate where we have over 1,500 reviews or Stella Service. Color: vintage rose As a matter of policy, BBB does not endorse any product, service or business. I spoke with a supervisor today who (once again) agrees that I am due the money but says the "credit department" MAY or MAY NOT refund me the additional amount owed and there's nothing he can do about it. I have to pay my credit card or risk finance charges so will be stuck with a nearly 600.00 credit thanks to the glacial pace over at bluefly. A return address is required on certain types of mail. UpdateFinally received my product with no tracking update..perfect condition I was surprised. Unless you are willing to get RRRROOOOBBBBEEEEDDDDD! Please ensure the FedEx location you are using supports Ground drop-offs. Yours Kindly, Very disappointed : (, Read full review of Bluefly and 1 comment. When returning a product, you will be presented with a Return Merchandise Authorization or RMA number and a shipping label. All Rights Reserved. Cannot trust their system and will never use Bluefly again. I don't know why I was stupid enough to buy from an unauthorized dealer but never again. I thought I would try them again in 2017- BIG MISTAKE! Designer Fashion up to 70% Off Shoes, Handbags, Dresses & More - Bluefly ComplaintsBoard.com is a leading complaint resolution website on the Internet. Returning General Merchandise boxes, unless the address is a university address. From Hudson Jeans, Joe's Jeans, J Brand & More, Must-Haves From Halston, BCBGMAXAZRIA, Iro & More, Shop Wallets, Belts, Hats, Sunglasses & More, Subscribe to getexclusive offers on designerbrands. Appropriate tax charges will appear on the "Review Order" page during checkout. Even an exchange for a different size won't save you on the return fee. Bluefly offers a variety of fashion options from a wide range of designer brands. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. When I received my order I was shocked to see two identical pairs of shoes. Sometimes it takes more than a week to get an email confirmation that your returned item was received. That'll depend on the store 's shipping policy and delivery times. Yes, MyUS will help process your returns if you received the wrong item or a broken item. This can provide reassurance to potential customers seeking quality products or services. Bluefly will not be responsible for lost packages without proof of this receipt. It is going on a month and a half now and I am at my wit's end. THEY DIDNT ACCEPT IT AND THEY SAID IF I OPENED A CLAIM THEY WILL CHARGE ME FOR FRAUD FOR NOT PAYING .. Here is the BlueFly return policy: Returns must be in their original, unused, and undamaged condition with all tags attached and all packaging included. Our system prevents prepaid shipping labels and return authorization forms from being created past the returns window. Their customer service is terrible. Ridiculous! Even if you have to pay more, skip this horrible web seller. Bluefly sells out of inventory very quickly; therefore we are unable to process exchanges. We understand that there have been growing pains and hiccups like several other retailers sometimes we do drop the ball. We also ensure all reviews are published without moderation. We all know that sizes can be all over the board. It was enjoyable. If you see a link that says "Click . Structural damage such as broken pieces or major missing items, are handled in various ways depending on the severity. If the tracking information for yourpackagesays delivered and you have not received it, we recommend checking with any neighbors, housemates, or leasing offices who may have received the parcel on your behalf. 2. Bluefly store credit refunds will be immediately available after your return is processed. Featured review. The bag was showing with brand name and I thought was same as I bought year ago at the official store I placed a order for A Lanvin hat the order was Flagged for Fraud it didn't go through I let the bank know that it was me they told me place it again so it would go I did I received to different orders I started a return but I wanted to know why was I being held responsible for the return charge somebody from the response team emailed me with a nasty respond we went back and forth I asked to speak with a actual person because whoever keeps emailing me needs to be retrained I also provided proof that the 1st order said it didn't go through the person was so mad that Blue fly waived the return fee they made sure I knew that also the hat came without the rags attached but since I was treated so nasty over $20.00 I'm going to pay the return fee for the order hat they can return me my money this is probably why the bank flagged it in the 1st beginning no number no nothing to speak to somebody. with a Bluefly rep and they gave me the *** numbers and addresses to . If my money hasn't posted by tomorrow, I'm contacting my credit card company to do a charge back, and Bluefly can wait ten days for their 7 bucks in return shipping. Bluefly.com, LLC | Better Business Bureau Profile The Company sells designer and brand name apparel and accessories via its web site, as well as provides fashion tips, trends, and advice. Track your Bluefly order status with tracking number, get real time notifications when your parcel delivery status updated. Order an item on their website that shows in stock. On top of it - the customer service was some of the worst I've experienced. The biggest problem was it didn't came with an authenticity card. Product on Bluefly are available in very limited quantities for only a short period of time. 2) Select This is a Gift return on the Return Form and fill in required fields making sure to provide the gift recipients email address as this is where the credit will be sent. ?I DON'T WANT ANYMORE BE CONTACTED FROM THEM I JUST WANT TO RETURN THE *** AND CLOSED THIS NIGHTMARE . If the bag is used, the description will state this information. We use dedicated people and clever technology to safeguard our platform. I have been a heavy consumer of designer fashion for almost 50 years and believe Bluefly is the worst platform. Bluefly are refusing to return my emails and of course the customer service number isn't "accepting calls". Chris even shouted me. I want to purchase a burberry bag from bluefly, will it be authentic? Despite a high level of trust, our investigation found issues with Bluefly's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Please allow up to 24-48 business hours from receiving the shipping confirmation, to have visibility to carrier tracking data and tracking movement. Asked to return but because we had taken off tags, could not get any return. I purchased one item back on 2/25/23 for $129.99 plus $7.99 for shipping. Tape the return label securely to the box. I'm considering suing and anyone reading this should too! We are excited that you are are interested in ordering something from Bluefly! No one in my family with size 5. Bluefly can take up to 10 business days to credit you for a return. Our customers are incredibly important to us and we appreciate your feedback and concern. Bluefly | Zulily Backed by the National Science Foundation, Then I tried again and they stated that a, ONCE again they told me the agent I spoke with was wrong and I cannot return the dress for a, If could give them a minus 100 i would absolutely horrible, Used product sold as new and RUDE support told me to go elsewhere, Fake items and horrible customer service. THIS IS RIDICOLOUS ! THEY SAID THAT IS A FINAL SALE AND THEY ARE JUST A MARKET PLACE SO THEY HAVE TO CONTACT THE SELLER . Bluefly ranks 14th among Designer Clothes sites. Please DON'T use them..save your money! With 3000+ brands, Bluefly is the fashion destination for the style-obsessed. Very unfriendly customer service and this was my first and last experience with Bluefly. International Association of Better Business Bureaus. They were more expensive because they were a different color. Never again..Poor customer service too with just sending a generic email. At this time, we do not provide return shipping labels for international customers. Oh, and also they charge $50 for return fees not including shipping. The following day, I dropped off the package at a DHL authorised center and went on my merry way. I would have exchanged them but took the loss for fear the 8 1/2 may be too small. The item you would like to return was shipped more than 23 days ago so on this occasion, we are unable to accept the return. Please note- Outbound shipping charges are not refunded when making a return. W I'm going to buy a fendi bag on your web. 4.9 Total Score. I have never had any problem with other sites delivering using UPS or USPS. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Really bad customer service experience! If you Did you return the desk? Returns & Exchanges - BHFO I did not notice that. You can find the article in the NY Times if you do a search. I do all my shopping online and never expected something like this! If your package still has not shown up within the 3 business days of the delivery date, please reach out to us at flyrep@bluefly.com and we will look into it for you. Will not get my shoes in time for Christmas but ordered weeks ago. Founded in 1998, Bluefly is a leading online retailer that offers designer and fashion trends at a superior value. Please contact us if you have any questions prior to placing your order. About. Terrible company. Bluefly will not allow you to exchange an item purchased that is the wrong size. The pending charge you are seeing on your account is an authorization hold. Gain trust and grow your business with customer reviews. Its Fed Ex, so what the heck happened? This comment was posted by a verified customer. I did attempt to see if Bluefly would provide a solution but nothing. 2) Select "This is a Gift return" on the Return Form and fill in required fields making sure to provide the gift recipients email address as this is where the credit will be sent. No Exchanges There are no returns on Diamond, Fine & Estate Jewelry pieces for international orders international shipments are FINAL SALE. . Would love to hear from someone if this is standard practice here, but unfortunately other reviews online seem to show similar issues. They arrived in a dirty old box. When I contacted them for the second time about returning and asked they said it is impossible.

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