great jones property management

After multiple complaints from tenants and. Here are 8 tips for writing great reviews. With this parts of the home floor buckled with the most in the bathroom and kitchen. As a resident living in a property managed by this company I would like to express my complete and utter bewilderment by the lack of responsibility taken by this company to provide maintenance to the dwelling. Hi LT, we appreciate your honest review. It goes against our guidelines to offer incentives for reviews. Absolutely terrible experience Horrible communication, late on updates/repairs/invoicing. Hi Shay, we appreciate your honest review. How BBB Processes Complaints and Reviews, BBB of Eastern & Southwest Missouri & Southern Illinois. I had an anticipated move in date of the 19th of November. SaaS, Android, Cloud Computing, Medical Device). Names, phone numbers and addresses of the following for the apartment application: Security deposit (usually equivalent to 1 2 months rent), Criminal and Credit Check Fee ($50 $150), Brokerage fee, if applicable. So inquired about my approval and request to transfer to a different property sense receiving approval, I noticed they had several properties available. I had a terrible experience with my previous company, where as Great Jones is a very professional run organization.So far, I've had great experience and I highly recommend them to any investors looking for a property management company for their real estate investment. Hi Haley Darnell, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Hello ***** and thank you for your message. I work for a property management company. Hi Emily, we appreciate your honest review. Hi there, we appreciate your honest review. As a result, none of the activities that should have been performed were initiated (notifying me that the tenants were moving, performing updated rental analysis, scheduling of the move out inspection, etc.). Anyone can write a Trustpilot review. Complaint: 18332804I am rejecting this response because: There have been zero scheduling issues between myself and pest control company and I have plenty of evidence to show that if needed. They are also thieves. Companies can ask for reviews via automatic invitations. Hi Current Resident, we appreciate your honest review. Reliable workload If you do not meet this criterion, a guarantor may be required. Verification can help ensure real people write reviews about real companies. And in mid-2021, we joined forces with Roofstock, the leading online platform for single-family rental investing, to expand our services and provide access to new investment opportunities; learn more. The temp in Tuscaloosa is 95 everyday. We will reach out to you directly and do our best to resolve this with you. Our goal is to have this repaired completed as soon as possible. Estimate was more than $4000. Leshia, we are disappointed to see your low star rating. They said "unfortunately, we still have to wait for the owners approval." (15% of the annual rent) Rent, security and the broker's fee are generally due in the form of certified checks at lease signing. Thank you for reaching out regarding your move out charges. Thank you for your time and assistance. The General Manager will manage properties as directed by the property owners and in accordance with the standards and procedures of JLL. We are moving out due to post hurricane *** damages and they are selling the home and. Unfortunately, based on the information provided, we are having difficulty locating you in our system. There was no way to reach anybody from Great Jones directly. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. Unfair business practices. In 2018, the company raised $8 million in Series A financing from Crossl Read More Contact Who is Great Jones Headquarters Great company to work with !!! Do not use this company for any property management for your rental properties.Plus. they had NO IDEA that a squatter was in my property. At Great Jones, our mission is to deliver software & services to the several trillion (!) We are live in our. Again I am requesting before & after picture for each service request. SO TERRIBLE DO NOT RENT FROM THEM!!! But GREAT JONES need to find a better system for ORGANIZATION AND COMMUNICATION. Browse all of our available rental listings, Or contact our leasing team: great jones greatjones co great jones florida llc great jones ltd jones property management llc jones realty llc Great Jones Global Presence We would like to have a better understanding about your experience. Their driving purpose is to provide the highest quality care for your rental properties and work with local vendors to achieve the most competitive possible pricing for upkeep. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I've been trying to contact them regarding the notice but no reply back, Noone answers the phone, tried texting. They took over Mgmt of a home I had been renting for years. Great Jones is part of the Real Estate industry, and located in California, United States. I work from home and have disabilities. BBB is here to help. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I was a tenant of Great Jones for 3 years. The entirety of my stay at my rental was marked by negligence. So I requested the information needed to complete my application. 12/22/2022. Super shady. Wealth Global, we're glad you had such a wonderful experience with us! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Horrible company with the worst customer service I have ever experienced in my life. Fraudulent company!!!! I have asked that these items be added to the turn sheet, but I have been struggling to get this taken care of. 0/10 do not recommend wasting your time on this company whatsoever. Then they told me he would not quality for any property at this time b/c we did not make enough money for the properties they had available. Contact Information 3049 Cleveland Ave STE 235 Fort Myers, FL 33901-7046 Get Directions Visit Website (866) 504-2251 Primary hours 8:30 AM - 5:30 PM 1.06/5 Average of 64 Customer Reviews Customer. He sold the property to Great Jones, who vowed to continue great service without any adjustments. Real Estate Agency Great Jones Property Management Great Jones Property Management Reviews 667 Poor 2.5 VERIFIED COMPANY greatjones.co Visit this website 1-star Filter Sort: Most relevant BR Brenda 1 review US Mar 23, 2022 Verified Problems not resolved Problems not resolved. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or willing to, tell me if they sent the bill to the tenant, if the tenant responded, what's the next step, just silence, no one responds to my queries. 499 likes, 12 comments - Mark Jones II | Multifamily Mentor (@livinrentfree) on Instagram: "Follow @livinrentfree to learn how to buy your first 2-4 unit multifamily property. We are well-funded by leading global investors including Crosslink Capital, Zigg Capital, Juxtapose, and top NYC angels & real estate entrepreneurs including Kevin Ryan, David Rosenblatt, and Jason Finger, who have founded or led companies such as Seamless, Gilt Groupe, MongoDB, DoubleClick, 1stdibs, Floored, and others. Experience with shopping mall property management a plus. Check out our locations in detail to see if you rentals fall into our servicing areas. They get me a $250 discount for one month for 5 months without a/c and in record heat! I have experienced major delays in receiving time sensitive notifications, getting rental analysis, inspections scheduled, and completion of work items, and an overall continuous lack of responsiveness. We are awaiting our documents to sign our lease to our new home. With this situation my living conditions were unacceptable and unlivable. Co-Founder, Senior Co-Founder, Senior Co-Founder, Growth, Senior Co-Founder, Strategy, Senior VP, Senior VP, Growth, Senior VP, Strategy. Again I am requesting before & after picture for each service request. They barely answer the phone, and when they finally get you a Property Manager- they dont know which homes have already been leased. DO NOT WASTE YOUR TIME. We also ensure all reviews are published without moderation. If you are a first time renter in New York and do not have a credit history in the United States, landlords might require an extra security deposit, a guarantor or rent paid up front. I recently visited my property in person and saw the poor workmanship with my own eyes and provided a few sample pictures with this complaint. While things were good initially, the past 6 months were a nightmare. BBB is here to help. Useful. BBB Business Profiles are subject to change at any time. Rently is an innovative Real Estate Self Service Showing Solution that will help Property Managers automate their showings & scheduling.Using Rently's self service showing solution property managers can easily provide access to renters and vendors without having to go out to the property. Our records indicate that you have been provided with the required documents on 10/4/22. Theyve overseen $4B+ in rental real estate for the countrys largest REITs, including helping drive Waypoint Homes reinvention of renting.. Many landlords require a tri-state (New York, New Jersey and Connecticut) guarantor and prefer a relative. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We are looking for the refund owed to us. The General Manager (GM) functions as the professional-in-charge of the specific asset (s) under management . We ask that you continue to work with the pest control company. No wiggle room or understandings. We faced numerous maintenance issues, mainly HVAC, where we found ourselves living in a 90+ degree house for weeks at a time during summer months in **************. I have worst experience with Great Jones, I moved out of my apartment and they deducted 90% of my security deposit for the items which were never given to me at the time I took the apartment, like window blinds and some walls repair, where as I even used my wall hangings without nails , I used peel of stickers which I removed when I left the apartment, I tried to contact but no body responds , please please please do not deal with this thugs they don't have ethics and no professionalism , I rate them minus, they don't deserve even 0 rating. And They did not that in order. After all repairs were done, GJ agreed to list my property for rent but with condition to reduce price by 2% for every week on the market, so if they were not able to rent my townhouse within a month, lease would go down by 8%, and this reductuon was not negoshiable. Thats right they charging me fees when theyre no longer managing the property. But all of a sudden Tom the 11th I receive a denial and an adverse action notice cause the email approve was sent in error. After he found out about it, it was fixed the very next day. That's why investors choose Great Jones for their rental property management in Indianapolis. Reply from Great Jones Property Management. Great jones is trying to charge me **** dollars to fix things that need to be done regardless but was not part of my lease contract to be fixed while living there. I don't know if Great Jones is in this fraudulentscheme but as my property manager it is their duty to verify completion of work. Nov 4, 2022. I've been trying to reach Great Jones since 9/19/22. leasing@greatjones.co or (239) 201-2164 Own rental property? The process seems painless to get in, but reporting property issues on move in and repair issues along the way is a painful process. If you do not meet the financial requirements of the landlord, you may be required to have a lease guarantor. ******* asked me to directly reach out to the company myself, as show in my previous attachment if you had taken time to review it. Hi Jewell, we appreciate your honest review. I will send attachment again. When I considered switching management of my townhouse to Great Jones, I checked reviews and at that time I saw a lot of negative reviews from tenants but not from landlords so I decided to give this company a try. Complaint: 18248312I am rejecting this response because: - First, Great Jones fails to address my concerns regarding the $8,000 they initially charged me to get my property "rent ready" which they allegedly used to fix a long list of issues which either were not actually all fixed and/or poorly fixed (e.g. After multiple complaints from tenants and issues with rent collection with decided to discontinue services in May 2022. Grow with Great Jones We're partnering with experienced contractors and vendors. Co-ops are stricter and may require a personal interview. Stay compliant and explore creative solutions to manage costs by keeping your properties running smoothly. They gave me a few numbers and called upon arriving. 2023 Trustpilot, Inc. All rights reserved. Rent and bills were still due though. Please let us know if we can be of any additional assistance. Run far far away! Nobody cared to get condo association permission to do the job so it cost more than $3000 to pay through Great Jones to these AC companies and then more than $2000 to redo everything again according to condo association requirements. Hi Henry Noble, we appreciate your honest review. ******* will be contacting you with any updates to schedule. In the meantime, my unit sits vacant for prolonged periods. And of course this company charged my mother! The $1301 was the rent, not the reserve. WhatsApp acquired by Facebook). Ive lived here 2 yrs and haved enjoyed my home! It has been 4 nights. With a fully staffed 24/7 tenant support hotline, all of your requests will be addressed immediately and all maintenance repairs are performed by licensed and insured vendors. As resolution, I expect a refund for the services not rendered, mismanagement and the poor workmanship otherwise I will pursue other avenues for reparation. Anyone can write a Trustpilot review. A reserves does not necessarily mean the owner has those funds available in their account. We use dedicated people and clever technology to safeguard our platform. It was founded by Jay Goldklang, Abigail Besdin, and David Diaz with offices in Florida, Indiana, and North Carolina. By way of example, the bathroomsink supposedly fully functioning during the "rent ready" phase according to my tenant was damaged during the 05/06/2022 where I was charged $247.50. Sent text and emailed with pictures. When the plumber came there was no leak any longer. After I applied I was asked for a copy of my lease. Types of diversity represented in an organization, specifically of those who are founding members, currently the CEO, or have check-writing abilities in an investment firm. Told my mother she should get a new washer and disconnected a hose that was too tight for my ELDERLY mother to take off. Great Jones has been made VERY aware of this and has yet to make any action to find a better option for pest control therefore forcing us to live in an unsanitary environment. Hi Kimberlin Valentin, we appreciate your honest review. Great experience Ive had a wonderful experience with Great Jones as all of the customer reps were very helpful and Mr. Pasquale the leasing officer was amazing . They have refused to release the funds they kept in reserve for the properties. When I called this out in my email back, I got no response. It asked for my social security which I was not comfortable with. He understands and does everything he can to make sure he can help everyone . A minimum of three (3) years administrative/technical experience and knowledge of property physical systems. My property is located in **********, ** which is where Great Jones operated as my property manager and is why I submitted the complaint there. They are money-hungry and the property managers themselves are impossible to get ahold of. The bathroom fixtures were old and outdated and I did not damage them. Outstanding loans, assets liquidation, credit and rent history are also taken into consideration. I need to hear from GREAT JONES. No water for first week here at property. We were never truly satisfied with their services but continued for sake of convenience. Have a wonderful day. We are very sorry to hear about the issues you are experiencing. We are here for you, to give you good management. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Great Jones was so easy to rent from. Looking to rent? Great Jones is building the modern operating platform for the residential rental asset class. Find 88 employees from Great Jones Great Jones Employee Directory Great Jones corporate office is located in 2001 Broadway Ste 400, Oakland, California, 94612, United States and has 88 employees. Cleaning, repainting all walls, cleaning/ replacing carpet, buying new washer and dryer as tenants took my old washer and dryer away, plumbing repair, countertop replacement, blinds, door stops, etc. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I called left messages. I got a local phone number but it always forwarded to voicemail, and I needed to wait days to get any return calls. We were told by Great Jones that they would not fix it and we have to wait for the owners approval. 5 reviews of Great Jones "Changing my rating to 1 star, none if I could. The worst management company ever! We use dedicated people and clever technology to safeguard our platform. I submitted a work order and called. Hi there, we appreciate your honest review. When we moved out in July, we followed all the steps for moving out and notifying the company. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. FRUAD !!!!!!!!!!! Michael Weiss was very helpful and efficient helping to get us this rental. With an unemployment rate of 2.7%, the city has experienced incredible economic growth. You stay in the loop but above the fray we communicate proactively and take care of the details so you never need to manage us. Hi TOM 5, we appreciate your honest review. Our team is made up of both real estate veterans and technology experts. So residents can love where they live. For too long, property management has been something to endure, not enjoy. Complaint: ******** As a matter of policy, BBB does not endorse any product, service or business. Stealing money from their client base. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I have kids and we are unable to use the bathrooms and the tub due to the switch is coming up thru the tub! Some of the issues included poor picture quality, lack of proactive marketing, lack of follow-up with leads coupled with poor workmanship from making the property "rent ready" that hindered my property from being rented at market rent. Big mistake! He charged this company $90! After notifying the maintenance service they were able to contact the vendor and get it rescheduled.The repair was done timely and corrected with no follow-up. Is that why the complaint was forwarded to you perhaps? billions of dollars worth of products & services to owners, residents, and other relevant stakeholders. No tenant should ever be forced to live with rats and this is absolutely unacceptable. Notable mention: They also have had more turnovers in their staff than any company Ive ever seen. Left four voicemails. Grace Property Management. In closing great jones has one of the poorest communication and only responds by email. It was summer time. Darrius Mosley, thank you for sharing your positive experience! Now I also have to spend money on attorneys to get my money back from them. The first thing they did was raise the rent. Quality property management for the state of Wisconsin. We sent you a check in the amount of $1301 ON 5/10/22. Indianapolis ranks in the top 30% of cities nationwide for its cumulative real estate appreciation. BBB reports on known marketplace practices. I contacted the maintenance service provider.Initially the repair company contracted to do the work never showed. I paid out of pocket to have the A/C repaired. the temp was near 90 in the home). Here are 8 tips for writing great reviews. The issue here is not with scheduling no matter how you try to push it off as that. About Great Jones Property Management Information written by the company Servicing South, Central & North Florida, Greater Indianapolis, Greater Charlotte, Raleigh - Durham, San Antonio, and Greater Austin we're raising the bar for annual rental property management. As a landlord I am so disappointed that I select Great Jones as my property management company. Pasquale has been awesome at responding to our needs and concerns thus far in our process. GJ interested tenants not paying on time so theys could charge late fee which they kept and which exceeded monthly management fee, then delay payment to owner by 2 months. GREAT JONES - 14 Reviews - 442 W Kennedy Blvd, Tampa, Florida - Property Management - Phone Number - Yelp Great Jones 14 reviews Claimed Property Management Edit Closed See hours See all 5 photos Write a review Add photo Location & Hours 442 W Kennedy Blvd Ste 280 Tampa, FL 33606 Hyde Park Serving Tampa Area Get directions Edit business info As of December 2022, we have not seen a dime of our security deposit. My air conditioning unit went out on 8/31/22 during the heat wave in Florida and it took great jones two weeks to fix it as they shopped around for the best quote. I currently am a renters and my house had a problem that was beyond tenant repair. A few months later the A/C went out. My air conditioning stopped working. Great customer service, fast response times for an out of state company, easy application submission, and overall great experience! We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Stealing money from their client base.Stay away or it will cost you time, money and then peace of mind theyre supposed to provide by managing a property. Im very happy they have so many negative reviews. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. HQ Phone (239) 232-8416 Company Great Jones Alex Vercheski Current Workplace Alex Vercheski has been working as a Manager, Property at Great Jones for 4 years. I have had 3 pipes break, which they did fix. I emailed numerous times my concerns and my concerns of the morality and legality of taking applicants fees knowing the property is not available for rent with no similar options in the area, and being non responsive to even help to find a property. The entire floor is uneven and needs to be fixed. The washer hose is attached to this. Vina, thank you for sharing your positive experience! Stay away or it will cost you time, money and then peace of mind theyre supposed to provide by managing a property. Thats right they charging me fees when theyre no longer managing the property.This company has shown they are not only incompetent of effectively managing a property. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles may not be reproduced for sales or promotional purposes. Attached are sample pictures showing the terrible workmanship including items that were never fixed yet they stated were. 2K views, 27 likes, 7 loves, 18 comments, 0 shares, Facebook Watch Videos from Dbstvstlucia: DBS MORNING SHOW & OBITUARIES 25TH APRIL 2023 APRIL 2023 No.

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