jetstar organisational structure

The structure of the paper is as follows. Qantas organizational structure follows a corporate governance framework, which is taken care explicitly by its board of directors who assure a three step application of shareholder value. Its founding chairman was Fergus McMaster and in his words Qantas was inspired by the spirit of ANZAC. In March 2020, the company has successfully completed its 100 years and the company aims to provide better comfort and services to its customers by achieving much more success growth in the years to come. (Samson, Donnet & Daft 2017 pp.125-127) Jetstar mention their organisational culture as safe and responsible but adventurous, can-do attitude and energetically efficient, working as one team, caring and passionate about enjoyment while operating in fast-paced and ever-changing environment. He served as Secretary to Cabinet, and was Head of the Cabinet Policy Unit from 1996 for more than four years. Rob Marcolina joined Qantas in October 2012 as Executive Manager Strategy, with a role that has now expanded to include responsibility for driving the overall strategy of the Qantas Group, human resources and Qantas IT. His hardships have made him learn the values of honesty, humbleness, openness and truthfulness. He is an influential personality who has also served as the Finance Director of British Tobacco plc, London. The Corporate must provide Jetstar with all information requested by Jetstar promptly upon receipt of the request. He is also a Director of a number of controlled entities of the Qantas Group. Andrews career has seen him work in the UK, Japan, Singapore, Australia and New Zealand. Copyright 2003 - 2023 - UKEssays is a trading name of Business Bliss Consultants FZE, a company registered in United Arab Emirates. The prime purpose of Qantas is to serve its customers with high quality service and to become the first choice of its each customer in whichever field it serves. Markus joined the Qantas Group in 2011 and was previously Regional General Manager for Qantas based in London after serving as Head of Group Strategy and Head of International Revenue Management. It refers to an innovative business model of Qantas led by Data, which helps in driving the loyalty of Qantas customers and partners through its programs named as Qantas Frequent Flyer and Qantas Business Rewards. The board has formed a charter and works in accordance to the rules and regulations being framed and documented in a written piece mentioned on the companys website. Before that, he spent over 15 years in leadership positions with Aer Lingus, Ansett andQantas. The Board endorses each of the Australian Securities Exchange (ASX) Corporate . Mr Goyder is Chairman of Woodside Energy Group Ltd, the Australian Football League Commission, the West Australian Symphony Orchestra, and of the Channel 7 Telethon Trust. Further this kind of leadership proves to be the ultimate source of motivation for the employees to keep moving ahead towards their goal. Organizational structures describe what employees do, whom they report to, and how decisions are made across the business. Maxine Brenner was appointed to the Qantas Board in August 2013. He is Chair of the Nominations Committee. Collectively the Jetstar Group has a schedule of flights to more than 58destinations in 18countries and territories as outlined below. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent), with the Qantas Group holding the remaining 49 per cent. Absolutely, the company has crossed over the 100 years mark and has proudly served the Australian citizens and the people from around the world, with its world class facilities. has 70 executives and 5 subsidiaries +61 296 913 636; Add an executive. Its constant expansion programs and new ventures, further motivate the employees to stay connected with the goal of the company and visualise their personal as well as the professional growth with the developmental chart of the group. For other points of origin, please visit our Australian website. Previously, Markus served as the Executive Manager of Network, Revenue Management and Alliances, where he was responsible for a large part of the commercial strategy for Qantas International and Qantas Domestic. Olivia is on the Board of UNICEF Australia. A consistency culture is for stable environment where following the rules is valued and encourages to work in rational and systematic way. In 1938, full cabin service was introduced in empire flying boats which linked the two majors Sydney and Singapore. "As demand for air travel continues to recover, Jetstar customers looking for low-cost travel options can now access IndiGo's low fares from Jetstar's hub in . He is an honorary member of the Business Council of Australia, and a Fellow of the AICD. Transformational leaders are the ones inspire change and innovation. The Board is made up of three women and five men. Key to this is responsible, ethical and sustainable business practices. Orgnaisational Structure at Jetstar Airlines Jetstar Airlines is existing in the Asia Pacific region through association and partnership with various other companies operating in different countries. Not only has the company established its mark in the business of transportation of passengers and air freight, the organisation also deals into a number of subsidiaries, which are listed below. The Jetstar Group has 40 interline partners: American Airlines; Aircalin; Air Canada; Air France; Air India; Air Niugini; Air Pacific; Air Tahiti Nui; Air Vanuatu; British Airways; Cathay Pacific; China Eastern; China Southern; Dragonair; Delta; El Al; Emirates; Ethiopian; Etihad; Finnair; Japan Airlines; Jet Airways; KLM; LAN Airlines; LAN Argentina; LAN Ecuador; LAN Peru; LAO Airlines; Lufthansa; Malaysian Airlines; Qantas; Qatar Airways; Royal Jordanian; Shanghai Airlines; SriLankan; Swiss; TAM; Turkish; United and Vietnam Airlines. Human resource management (HRM) is the process and practise of management where the HR managers advise and manage on the recruitment, selection, retention development of staffs by using complex laws and regulations in order to achieve the goals of the organisation. It has not only promoted innovation but has also inculcated the spirit of righteousness in all its employees. Further in 1995, the company listed on Australian stock exchange for the first time. Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. His broad experience includes the names of some highly reputed organisations such as Tiger Airways Australia, Virgin Australia and Air New Zealand. He is an esteemed member of the remuneration committee and the Safety, Health, Environment and Security Committee. in AE Eaton (ed. In fact, this was the time when the company showed great progress in terms of service expansion and made a name for themselves in the world. Jetstars mission is to offer low fares to enable more people to fly to more places, more often. Belinda Hutchinson was appointed to the Qantas Board in April 2018. After that there has been no looking back for the man. He manages all these sectors for the Qantas group on a worldwide scale. In 2004, we launched Jetstar in Australia - a low cost carrier that has since grown to five Jetstar-branded airlines operating across Asia Pacific. Antony Tyler, is the Chairman of the Safety, Health, Environment and Security Committee and also a member of the Nominations Committee. Jetstar is an airway company that is based in Australia. Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest domestic and international airline. Qantas was originally registered as Queensland and Northern Territory Aerial Services Limited. Between 2004 and 2010, Ms Hey was Managing Director of various Ericsson entities in Australia and New Zealand, the United Kingdom and Ireland, and the Middle East. He did not just want it to take the shape of just another airline. She also practised as a lawyer with Freehill Hollingdale & Page (now Herbert Smith Freehills), where she specialised in corporate work, and spent several years as a lecturer in the Faculty of Law at both the University of NSW and the University of Sydney. Stephanie was appointed as a Board Director of Aviation Aerospace Australia in September 2021, prior to which she was a Board Director of The Association for Data-driven Marketing and Advertising for six years. DuBrin 2001 defines leadership as the ability to inspire, influence and motivate the people to achieve the goals of the organisation. Mr Joyce is Chairman of the Sydney Theatre Company and a Director of the Museum of Contemporary Art Australia. The Jetstar Group is one of the largest low-cost airline groups in the Asia Pacific by revenue and has flown more than 300 million passengers since it launched in 2004. Best Perceived Value -Domestic Transportation Category 2014, 2013 (Japanese Customer Satisfaction IndexSurvey). He is a member of the ACC General Counsel Advisory Board, and ACC Australias GC100 and Advocacy Network. This allow the company to expend by location and be responsive to the diverse needs of the customers from different regions or countries. There is, of course, a primary leader - the director. Further, there have been many feathers added to his cap such as being a member of the Board of Governors of the International Air Transport Association and a Director of the Business Council of Australia. Dedicated to your worth and value as a human being! Delete or Cancel . For full details see our News RoomOpens external site in a new window. Previously serving as Chief Executive Officer, Qantas Regional Airlines Group with responsibility for QantasLink branded operations, Johns role has expanded to encompass Group Safety, Group Security, the Qantas Group Pilot Academy, Auckland-based Boeing 737 operator Jetconnect and shared services for workforce planning and ground operations across Qantas. Organizational Chart of Qantas Airways. Andrew Parker was appointed Chief Sustainability Officer in August 2021 to drive the Groups sustainability and ESG (environment, social and governance) strategy and commitments. The Jetstar Group has four codeshare partners on select Jetstar routes, being Qantas, Japan Airlines, Emirates and American Airlines. Jacqueline Hey was appointed to the Qantas Board in August 2013. Andrew David has been a proven leader in the airline industry for over 30 years, culminating in his current role as CEO of Qantas Domestic, International and Freight businesses. A man known for his intelligence, Gareth Evans became the appointed CEO of Jetstar group in November, 2017. Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. As per the 2017 data, the company provides employment to more than 26,000 people across the globe. Jetstar Asia Airways, based in Singapore and managed by Newstar Holdings, majority-owned by Singapore company Westbrook Investments (51 per cent), with the Qantas Group holding the remaining 49 per cent. A subsidiary of Qantas, Jetstar has made a name for itself and is highly popular in the value based markets due to its low costing fares and frequency of leisure flight services. From 1939-1945, the company served as a front-line airline and continued its operations during the world war, and played a significantly important role in the evacuation and transportation of passengers. If your specific country is not listed, please select the UK version of the site, as this is best suited to international visitors. Richard Goyder was appointed to the Qantas Board in November 2017 and asChairman in October 2018. Study for free with our range of university lectures! Its services range from destination promotions, holiday packages, event packages including stage shows and sports events, code share services and packaging for airlines other than Qantas group, under the name Viva. The Qantas Group's main business is the transportation of customers using two complementary airline brands - Qantas and Jetstar. To export a reference to this article please select a referencing stye below: If you are the original writer of this assignment and no longer wish to have your work published on UKEssays.com then please: Our academic writing and marking services can help you! A man of words, Tino La Spina not only has a great personality but also possesses a magnetic aura. Considered to be one of Australia's most prominent travel wholesalers, Qantas Holidays falls under the suite of Jetset Travelworld group. This corporate structure is typical in businesses that seek to maintain strong central control on all operations via top-level strategic management at the organizational headquarters. Strategic management is the key factor for the success of Qantas group. 2, 5, 6 BCom, FAICD| Chairman and Independent Non-Executive Director Age: 62. Further, in 1996, he joined Ansett Australia and shifted to Australia. - Jetstar's organizational structure - What type of Structure does Jetstar have as a business? In a 20-year career in corporate relations, Andrew has worked across the public and private sector in a range of industries, including utilities, major infrastructure and public transport as well as a period of time in consulting. Stephanie was appointed to the role of CEO Jetstar Group in November 2022. Registered originally as the Queensland and Northern Territory Aerial Services Limited (QANTAS), Qantas is widely regarded as the world's leading long distance airline and one of the strongest brands in Australia. The man behind the management of the QANTAS human resources, IT and strategy, Rob Marcolina has made considerable transformations in the companies across the Qantas group. 3. He has held senior leadership and strategy roles for a number of leading communication companies in Australia and overseas, including as Managing Partner for DArcy, Strategy Director for The Campaign Palace and Head of Strategy for DDB Needham Worldwide. The leadership style of Alan Joyce has always been the talk of the town. There are various a risk in Jet star marketing strategy is that it is in shape with the endorsement of economic expansion, tourism and replacing people into different regions. Throughout his journey as a CEO with Qantas group, he has seen a number of ups and downs. Ms Brenner was formerly a Managing Director of Investment Banking at Investec Bank (Australia) Limited. The adaptability culture is about how company can react and adapt the environment by responding in new behaviour. *You can also browse our support articles here >. Upgrade my browser. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. He is Chair of the Safety, Health, Environment and Security Committee,and a member of the Nominations Committee. According to Harvard and Michigan models, there are two characteristics of HRM: soft model of HRM and hard model of HRM. Further the company has highly trusted business associates who are proficient at providing road transport and home delivery services, which efficiently helps in completing the delivery cycle. About us. The Jetstar Group is one of Asia Pacifics fastest growing airlines. Short haul (flights shorter than five hours): Long haul (flightslonger than five hours): In August 2011 the Qantas Group placed an order for 110 Airbus A320s. He works closely with his managers at his Melbourne office where he moves around his desk and sit with different teams showing his support and providing energy to motivate them at the same time which is also a high relationship task behaviour. The brand operates more than 2000 flights in a week to various metropolitan and business destinations of Australia. The airlines colours, orange, silver and black were chosen for their bold and modern feel. 02495. She is also the proud Director of Origin Energy Limited and served as Managing Director of Investment Banking at Investec Bank, Australia. He was also a Director of the Business Council of Australia between November 2013 and November 2022 and the Chief Executive Officer of Jetstar from 2003 to 2008. John joined Qantas Airways in 1999 and holds an Air Transport Pilot Licence with 10,000 hours flying experience. Ms Brenner is a Director of Origin Energy Limited, Telstra Group Limited and Woolworths Group Limited. The group has been ensuring profitability to its various shareholders including customers and employees much because of the extensive knowledge and independent work culture it has brought into function. It was in the year 2003 that he became the CEO of Jetstar Airways, which happens to be a subsidiary of Qantas Airways, before taking the role of the CEO of Qantas, in 2008. (Jetstar 2019) This type of culture fall into the category of involvement culture but at the same time, Jetstar is using adaptability culture to respond the fast-changing environment by encouraging team members to utilize their different skills and experience and be innovative and adventurous. Our airline brands operate regional, domestic and international services. He has developed his professional expertise by taking up many crucial roles in his career such as the Director General and Chief Executive of the International Air Transport Association and a member of Cathay Pacific Airways Limited. It also minimizes costs through operational efficiency by allowing freestyle seating and a thirty-minute flight close out to get the maximum efficiency of aircraft and labour by optimising efficiency in check-in and boarding. These information does not align with Jetstars value for wellbeing of their employees as they mention on their website. Along with providing high class services to its customers at the Aviation sector, the company also sustains transparency of information between its employees. Also, the results of the act are supposed to be either rewarding or punishable, depending on the degree of achievement. (Whyte,J 2018) Although transactional leadership will cost less and is suitable for the cost leadership strategy, Jetstar with the support of strong financial back up from Qantas group has the strength to focus on their innovation to grow the business. From simple essay plans, through to full dissertations, you can guarantee we have a service perfectly matched to your needs. (Jetstar 2019) This shows Jetstar is using a mix of soft and hard model of HRM to achieve the good employee relationship and lowest cost possible for their business strategy. In 1935, the company expanded overseas by introducing flying services between Brisbane and Singapore. His career includes several management and executive roles in Hong Kong, the UK, Italy, Japan, Canada, the Philippines and Australia before serving in the role ofChief Executive Officer from 2007 to 2011. QANTAS has made a name for itself in the aviation industry, not only in Australia but in the entire world with its world class flying facilities. And discounted travel benefits for the Jetstar employee and their nominated partner which include airfares discounts, deals for accommodation and car hire and travel insurance for both domestic and international travel which can be used within the Qantas Group and other partner airlines. As rightly said by Albert Einstein, learning is a never ending process. The Qantas Board of Directors is responsible for confirming that Qantas has an appropriate corporate governance framework to ensure the creation, protection and enhancement of shareholder value. Company attract people by good salary, clear job objectives and duties. Paul Rayner, happens to be the Chairman of the Remuneration Committee and a member of the Nominations Committee. BA, LLB | Independent Non-Executive Director Age: 60. (Jetstar 2019) This organisational structure is made up of geographic structure which is suitable for Jetstar's cost leadership strategy. He has spent an extensive amount of time in airlines business of various countries. Andrew holds a Bachelor of Commerce, Bachelor of Laws from UNSW, a Master of Laws with First Class Honours from the University of Sydney, and a Master of Business Administration (Exec) from the AGSM. Were passionate about diversity, collaboration and inclusion and aim to create an environment where our team members feel valued, respected and enabled. 2006 mention Jetstar also takes advantage of broad job classifications for its own employees and the companies to which it outsources processes. We have one of the Asia Pacifics largest low fares networks by revenue. Collectively the Jetstar Group offers more than 5,000 (pre-covid) flights a week to 58 destinations in 18countries and territories across the Asia Pacific region. As of July 2021 the Jetstar Group fleet consists of 94aircraft. Till date over 12 million members have been given Qantas points under Reward System in HRM. 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