- 7. Mai 2023
- Posted by:
- Category: Allgemein
Arzelia was very quick with her responses and incredibly helpful. The companys employees prefer not to disclose details of exactly how they do it. This "sale policy" is BS and incredibly shady. How can we possibly contact them with a question? AXS Ticket Reviews - Is AXS Tickets Legit & Reliable? Tickets bought through resale sites: For events that are canceled, StubHub, VividSeats and similar sites are giving out refunds just like Ticketmaster. Offering Premium tickets helps to prevent overpriced resale and puts ticket value back in the hands of the artists. On the review page, click the Transfer button to send the tickets. Why it takes 10 "working" days to transfer funds is beyond me, but I waited, and waited, and waitedNo response. AXS Tickets - Apps on Google Play When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Two online options for tickets provided with one of these with a higher price for seats nearer the stage. Agoda customers are outraged that the fees are increasing in price. E-mail: Application for financial support Leistungen fr Bildung und Teilhabe (Regionalverband Saarbrcken), Information about financial support in the programme Schlerbefrderungskosten (Regionalverband Saarbrcken), Social Welfare Office (Sozialamt) and Jobcenter, Television and radio broadcast services fee. If a show is cancelled, you will be notified and given refund information via email. This is actually a good deal if you regularly turn to these sites for tickets. Yes, the tickets are legit. Verification can help ensure real people write reviews about real companies. Health experts: Reopening businesses in Minnesota will spread COVID-19, but how much? You cannot buy a ticket inside of the tram. Please provide your business email which will be use for claim procedure. One suggestion you may find surprising: Now actually could be a good time to buy tickets to an upcoming event even if theres a chance of it being postponed. Be the first to know. That is, having this information, it will be easier for the service to offer the user those concerts that may interest him. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. Your review is recommended to be at least 140 characters long. This policy may change depending on the performer or at the discretion of management. DO NOT BUY FROM AXS. If your event is canceled and not rescheduled, you'll need to send your tickets back to the Ticketmaster address below. If you have questions about a ticket purchase, please contact AXS by submitting a request or Live Chat. Within Saarbrcken, a one-way ticket with the bus or Saarbahn (tram) costs 2.60 for adults. Official Tickets and Your Source for Live Entertainment | AXS.com I was told to go to Stubhub even though AXS is the one that conducted a "fraud check" and cancelled the tickets. x. Limited seating is available on a first-come, first-served basis at First Avenue, 7th St Entry, and Turf Club. BBB is here to help. +49 681 905-1111 If you place an order with no pre-order items, and you havent received it within ten days, please emailinfo@first-avenue.com. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . To also receive updates for our other venues, select below: You've been successfully subscribed - thanks! I did all of this. That means good seats should be plentiful to most upcoming shows. If you are attending a show at Palace Theatre, Fitzgerald Theater, or an outdoor event at Surly Brewing Festival Field, ADA accommodations can be made by purchasing ADA Accessible tickets by following the Buy Tickets button on our websites. There are no suggested results at this time. Five star +!! Some venues and artists are offering refunds to fans who want out in the meantime, but mostly these tickets are still valid and not voidable. If you cannot get this app, you can go to your AXS Account on a desktop computer and transfer your tickets to a friend with a smartphone and enter with them at the event. found at the bottom of this page. Fantastic service thank you Gatian ! There are still many cases when the buyer was not returned the tape in a similar situation. Or consider buying gift cards or merchandise such as T-shirts from these venues and artists websites as another means to support them. ******* will also be getting a complaint. You can also reference our website and Facebook events for up-to-date show information. BBB Tip: Buying tickets to the big game or concert? The client should not be afraid that the server will monitor all his actions using a Facebook account. There are advantages to buying tickets now. They have almost 400 of my money and seem intent on keeping it and making it impossible for me to get back. When its time for the event, they can open the app to show their tickets on their phone. - and then was told that there was no explanation for this other than the seller may have bought too many tickets in violation of a policy. Ticketmaster, AXS, eTix and other ticket platforms e-mail ticket buyers with specific details on a show-by-show basis. This is a myth that was spread a few years ago and has no basis. For events that are postponed, tickets bought through resale sites such as StubHub will still be good on the makeup date, just like Ticketmaster. Ticket refunds: Rules and one surprising tip for postponed concerts and I will not be using either Stubhub or AXS ever again. No Fees! The university considers the principe of solidarity very hightly. Thank you so much. How can I get a refund? Plans can . This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The onus shouldn't be put on the consumer. Similar experience to many others, I sold tickets through AXS waited until 10 days after the concert as advised - 10 days later still no payment, contacted them via live chat and advised payments go in the Friday after the 10 days and guess what still no payment. For tickets bought in person with cash or debit card, refunds must be sought . If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. Sign into your AXS Account and click Listings, Valid, State-issued, Drivers License (not clipped or punched VOID), Valid, State-issued, Identification Card (, The name of the item you received in its place, A clear photograph of the item you have received, Masks are final sale and are not eligible for returns and exchanges, Sale items cannot be returned or exchanged. I was a little slow to do it so the passes had all sold out. . According to the aggregate of user reviews, the service receives 4 points out of 5, which is a very good indicator: after all, after the coronavirus pandemic, trust in many services of this kind has greatly decreased. 13 April 2016 at 4:01PM. Children under the age of six can travel for free. As a rule, the client contacts the support service and explains his situation, but in 90 percent of cases, the refund request is rejected if the client requests a refund for reasons unrelated to the cancellation of the concert. StubHub and several more of these sites are also currently offering fans 120% credit toward future purchases instead of refunds for canceled shows. Today AXS is one of the companies that have the highest protection against fraud. Check our Venue Tours page for information regarding future availability. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Ticket prices can vary with the demand and popularity of each show. On the Review page, click the List Tickets button to finish. When selected the higher price, was told this was no longer available. Our standard policy does not allow video or audio recording at our events. AVOID AT ALL COSTS. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. If your item is a pre-order item, please check our website to verify when we anticipate this item will be in stock. I really appreciate the efficient care & consideration given to me. You will receive an email once your order has shipped. There have been moments of profitability and decline in the history of the service, for example during the coronavirus pandemic. Our changing barcode system ensures that the tickets cannot be copied or shared illegally on any other websites. Postponed events: For shows that are rescheduled or have plans for rescheduling, ticket holders usually dont have to do anything if they still plan to attend on the later date. Gatian at AXS ticketing queries has been amazing! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. They could benefit from fans pre-purchasing tickets during this downtime. The companys executives declare that they are supporters of a transparent system of fees. The St. Paul native authored the book "First Avenue: Minnesota's Mainroom" and previously worked as a music critic at the Austin American-Statesman in Texas. I cannot get in touch with them ,it says to use the live chat option during their opening hours, I AM doing it during opening hours but no one is there and its not working. Select the tickets to sell, and then set your price and selling options. Before writing or calling the support service, users are advised to carefully read the list of surveys that are asked most often. I did this and once again radio silence! OTC tests need to be taken onsite at the venue in front of venue staff. You + a guest can enjoy free admission to any show at First Avenue, 7th St Entry, Turf Club, or Fine Line taking place on your actual birthdate (valid legal ID required; private events excluded). Due to the general nature of the pandemic, we do not have staff in the club and cannot resell mailed-in merchandise. Saturday, Sunday & Bank Holidays days your question is unlikely to be resolved very quickly. Despite the difficulties, the service managed to raise the rating after a difficult period. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. We're flying from our home in the USA tomorrow, have not received event tickets yet, and wondering how we will print e-tickets while travelling. Managers respond to such claims that they do not set prices and the number of fees generally depends on the situation on the global financial market and other factors. The service offers a very convenient familiarization system: you can see the layout in the hall or at the stadium. They never responded to any of my requests. For example, in reviews, you can often read about technical problems related to the service, but the companys managers and independent critics themselves do not recognize this disadvantage. Shows still in limbo: For updates on concerts not yet postponed or canceled but questionable, news usually comes first from the artists themselves and/or the venues via their social-media sites. Two happy customers here - and will totally book through AXS in the future! if problems" but provides only a "no reply" email address as far as I can tell. . It is legit reliable and safe. Frequently Asked Questions - First Avenue How do families attend events? When the issue of trust concerns the dissemination of the personal data of customers, all points of interaction with personal data are described on the website. Read more about them (available in several languages) at the ZKE: Zentralen Kommunalen Entsorgungsbetrieb. A variety of tests will be accepted, including from the Minnesota Dept. It's all a fan needs, all in one app. Due to COVID-19 and the Stay At Home order, we have been exercising caution and limiting the number of staff onsite in our small merch production space. Its up to the promoter, artist, or team if you can sell tickets or not. Im very grateful that within 24 hours I was notified that a pass had become available & was sent an email with the confirmation details. He responded to my email straight away, which surprised me, he took my email seriously and was so supportive and helpful over an issue that was clearly my mistake. The tickets I have are not real tickets, cant sell them cant use them. Website - www.axs.com/uk + Customer Services - https://support.axs.com/hc/en-gb. Poor experience - recommend you do not purchase through them and go to a reputable partner.1021593819 here is the order number. Fan Update. During the period of lockdowns and mass cancellation of concerts, AXS also faced several problems. We are shipping items weekly, but there is a delay due to the current circumstances. Had anyone received their refunds for cancelled shows? Official Tickets and Your Source for Live Entertainment | AXS.com User and expert reviews regarding the service vary somewhat. Buying for future events: The shows must go on, and eventually they will. Our standard policy allows cell phones and small point and shoot cameras only (no detachable or telescoping lenses). Find out how we combat fake reviews. 173.236.224.153 Alternatively, if your show is at a Live Nation venue (list below) you will have 30 days to opt in to receiving a 150% credit to use towards buying future tickets." - LiveNation [deleted] 3 yr. ago bterps 3 yr. ago During this period, there were ups and downs in the work of the service, nevertheless, the management always managed to maintain a good reputation of the company. They rob people of their money. All rights reserved. Semesterticket FAQ Ja, ABER nur noch bis zum 30.09.2019! On the AEG-owned AXS' website, though, a Help Center page states that "if your . Performance & security by Cloudflare. Each user is carefully checked for purchases and sales because recent cases have become more frequent when a client uses computer programs for their purposes and buys a large number of tickets and then sells them more expensive. Such speculations are severely suppressed by the service. Are Concert Organizers Giving Ticket Refunds? - Rolling Stone repurchase tickets to the makeup dates. I received an email from AXS saying that I would be reimbursed for the difference in price for the tickets after 30 days. IP: 188.165.239.102 Georgios is probably the most efficient and helpful ticketing agent I've ever come across. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) If you do not currently have an AXS account you will be . I jumped through hoops trying to my tickets refunded.. As mentioned earlier, the number of fees varies greatly, on average it can be from 20 percent of the ticket price. This is the best and only verified marketplace where fans can connect to buy and sell tickets. Due to the concert finishing the ticket was removed from the App and I had no order number to prove I bought a ticket which is where Richard saved the day! Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. The company earns money by including the service price in the price of tickets sold. We will inform all ticket holders via email of any event updates. The company has its methods by which you can check not only the seller but also the tickets they sell. Anyone can write a Trustpilot review. I had tickets for both Detroit and Louisville. You can request a copy of your Minnesota vaccination record HERE. and our Click the Sell button next to the event in your AXS Account. If a show is postponed and a new date has yet to be announced, please hang on to your ticket and we will send you additional information as soon as it is available. This is because the ticket price is set by the sellers, not by the service staff. The refund for the ticket to the canceled concert will be credited to the same card with which the payment was made. AXS is legal, reliable, and safe because the tickets that are sold on it are legalized and their cost is guaranteed to be refunded when the event is canceled. Of course, we do not have the name of the person who transferred the tickets to us. Everything is confirmed by the corresponding warranty.
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